Till Supervisor
| Location | Kempton Park, South Africa |
| Date Posted | June 4, 2020 |
| Category |
Supervisor
|
| Job Type |
Full-time
|
| Currency | ZAR |
Description
The incumbent will be responsible for coordinating the activity of other retail employees and are in charge of recruiting and training staff, assigning tasks, conducting meetings, accounting, implementing safety guidelines, and taking disciplinary action when necessary.
Duties & Responsibilities
- Supervise and prepare daily individual paperwork for a team members.
- Accustomed to work irregular hours
- Remained flexible and adjusted to environmental and customer service situations as they occur.
- Assist and train cashiers in sales techniques, providing excellent customer service, problem solving and daily cash balancing operations
- Prepared cashier, operations and revenue reports
- Maintain and manage work flow
- Assist in balancing cash drawers and store safe
- Assist with daily store opening and closing procedures
- Compute and record totals of transactions on a daily basis and record data
- Calculate total payments received during a time period, and reconcile this with total sales
- Answere customers questions, and provide information on procedures or policies
- Ensure that each customer receives outstanding service by providing a friendly environment
- Maintaine awareness of all promotions, advertisements and new product samples
- Resolve inquiries and issues with customers
- Instruct cashier, clerks, and stock associates
- File documents, answered switchboard, keep organized records of in/out service also
- Handle voids, return, cash in/cash out, coupon sales
- Assist with store inventory process
- Learn how to do audit (count money for the entire day, combine for bank deposit, organize paperwork)
- Answer phones and transfer calls to appropriate personnel
Desired Experience & Qualification
- A minimum of 2 years experience in a similar role
- Grade 12
- Accuracy
- Attention to detail
- Ability to resolve queries and conflict