This call is for an experienced Systems manager to take accountability for delivery and maintenance of sustainable complex or multiple systems.

Job description:

Build and maintain an appropriately motivated skilled team.

• Build a sustainable team capability.
• Develop and maintain effective relationships across suppliers and IT and support engagement with the Retail Operations business unit.

Contribute to the ongoing improvement of processes, technology, and architecture.

• Drive the ongoing improvement of processes, technology, and architecture across the Payments eco system.
• Utilise problem solving skills & techniques to drive the sustainable resolution of incidents and problems.
• Use strong analytical skills to provide input into the design of solutions and problem solving.
• Understand your Systems Architecture Integration Dependencies and Ensure the right infrastructure and correct operating technology is in place for systems.
• Understand Payments Eco System Architecture and collaborate with the EA team on solutions and roadmaps.
• Accountable for the team's adherence to the Client’s testing & QA practices and processes
• Ensure systems conform to IT governance and PED and Payments information security requirements.
• Responsible for addressing risks raised by audit (internal and external)
• Accountable for alignment to IT BCP and DR, working with the teams to formulate the Payments application suite BCP.
• Maintain a multi-year Technology and Business Roadmap
• Provide inputs to Business Case formulation:  Resources, Infrastructure, Software
• Contribute to the assessment and selection of applications, solutions, and services.

Understand the IT and Business strategy and translate into a one-year systems operating plan.

• Proactively identify business impacts and direct the resolution.
• Plan and prioritise projects and workload to deliver to the operating plan.
• Provide resource and budget estimates as input into the ITS planning and budget process and in response to development request.

Minimum requirements:

• Relevant Payments eco system management experience
• Relevant 3-year tertiary or NQF aligned qualification.
• At least 7 years relevant experience across multiple areas of IT, preferably in payments eco systems management
• Minimum 3 years people management
• Supports the development of business acumen of team through knowledge sharing and upskilling.
• Develops retail acumen of team through knowledge sharing and upskilling.
• Evaluates the applicability of solutions with the ability to challenge and qualify its suitability for the business.
• Quickly identifies key issues, stakeholders and viewpoints in a complex situation or problem.
• Anticipates the consequences of situations and proactively works to overcome potential obstacles.
• Plans and ensures implementation of activities/projects identified in business strategy.
• Allocates time and resources as required when faced with multiple demands and competing priorities.
• Applies diplomacy and tact, demonstrating respect for differing perspectives.
• Understands the perspectives of others to establish mutually beneficial objectives.
• Seeks and influences new relationships outside own unit and identifies new collaborative partnerships that better position programmes and services.
• Appropriately adapts the message, style, and tone of communication to accommodate a variety of audiences.
• Confidently addresses groups of people, adapting style as appropriate for different audiences.
• Redirects own or own team’s efforts in response to changed circumstances to ensure effective problem solving.