SENIOR IT TECHNICIAN
| Location | Cape Town, South Africa |
| Date Posted | May 2, 2023 |
| Category |
IT / Information Technology
|
| Job Type |
Contract
|
| Currency | ZAR |
| Street | South Africa |
Description
Highlands Estate, Cape Town
Full-time permanent post
Start date: to commence as soon as possible
United Herzlia Schools is a highly successful, independent school that serves the Jewish community of Cape Town.
The aim of United Herzlia Schools is to provide the best possible Judaic, secular and cultural education, in a warm and nurturing environment, to produce pupils who are empowered, engaged, confident, courageous and resilient global citizens. Based on core Jewish values, we aim to enhance their potential for participation in both Jewish and wider society.
This position will support the delivery of IT services to United Herzlia Schools, with particular emphasis on providing support to pupils and staff on all IT related matters.
Responsibilities
Maintain the school’s IT systems and infrastructure; including network switches and cabling, computer peripherals, AV equipment, projectors, photocopiers, printers and other IT equipment.
Efficiently and effectively respond to requests for IT support, logging requests in our helpdesk system appropriately, and providing detailed resolutions.
Support the phone system and provide1st line support.
Set up, manage and maintain school laptops, desktops and Chromebooks for pupil and staff use.
Efficiently resolve software and hardware problems in order to minimise downtime.
Maintain Windows Domain and User Accounts.
Maintain the security of the network to prevent security breaches.
Build good working relationship with IT suppliers.
Other duties and responsibilities as directed by the IT Manager
Required skills and experience:
A+, N+, Server+ MSCE or similar accreditation advantageous
4+ years’ experience in technical support
4+ years’ experience in network setup and maintenance (LAN/Wi-Fi)
Solid knowledge of Windows10, iOS and ChromeOS
Solid knowledge of Office365 and Google Workspace
Knowledge of Windows Server, HyperV and Network Management systems
Excellent English written and verbal communication skills
Be a team player and have the ability to be flexible
Be service orientated and patient
Have good analytical and problem-solving skills
Be motivated and willing to learn
Applying Instructions
Please email your CV to application@herzlia.com
(Please state the name of the vacancy in the email subject line)
Closing date: 10 May 2023
Please note that only shortlisted candidates will be contacted.
The submission of a CV will not automatically result in an interview. United Herzlia Schools reserves the right not to appoint anyone to this position. Herzlia is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo screening appropriate to the post, including checks with past employers.
United Herzlia Schools, in line with POPIA (Protection of Personal Information Act) will attempt to ensure the confidentiality of all applicants for this role. All reasonable measures will be in place to protect personal information but this will be used in the recruitment, selection, and reporting process. By submitting your application for this position, you are recognising and accepting this disclaimer.