Retail Operations Manager
| Location | Nelspruit, South Africa |
| Date Posted | October 24, 2020 |
| Category |
Operations
Retail |
| Job Type |
Full-time
|
| Currency | ZAR |
Description
Build it, a division of The SPAR Group Ltd is currently recruiting for the Retail Operations Manager, at the Distribution Centre, in Nelspruit
Duties & Responsibilities
Purpose of the PositionThe Retail Operations Manager (ROM) is accountable to achieve the budgeted retail sales targets, maximize store profitability, implement store growth actions, inspire Retailer-participation in activities of the Lowveld Guild, implement Build it operational best practices and ensure that Build it stores are operated expertly within the Build it model and specification.
Key Performance Areas
Key Performance Areas
- Establishing and maintaining a sound business relationship with Build it Retailers.
- Consulting and providing leadership to support the Retailers.
- Ensure that standards are kept according to Build it regulations and that the stores’ image is up to standard.
- Assist Retailers to improve retail growth, profitability, and cash flow.
- Drive Dropshipment and Build it Warehouse sales.
- Liaising with stakeholders and assist with store openings and re-launches.
- Compiling business plans, cash flow forecasts and feasibilities.
- Analysing and accurately interpreting of store performance statistics to consult retailers on improving poor performing areas and opportunities in their stores.
- Perform store audits through structured store visits and assist in customer care projects.
Desired Experience & Qualification
- Tertiary Qualification preferably in Business or Financial Management.
- Minimum 5 years Retail / Home improvement experience in a management position.
- Ability to inspire and connect with entrepreneurs.
- Ability to advise Retailers on business profitability and growth.
- Microsoft Office Skills - Advanced Excel skills & Intermediate Power Point skills.
- Sound interpersonal, communication and negotiating skills.
- Financial acumen, leadership skills and attention to detail.
- Strong drive, initiative, sense of urgency and use of innovation to resolve business challenges in a pressurized/demanding work environment.
- Sound knowledge of hardware, building products and small business operations.
- Ensure that Retailers comply with Occupational Health and Safety and Labour Laws.
- Valid driver’s license, SA passport, and willingness to travel extensively and overnight from time to time.