IT Support Technician
| Location | WESTERN CAPE, South Africa |
| Date Posted | July 25, 2023 |
| Category |
IT / Information Technology
|
| Job Type |
Full-time
|
| Currency | ZAR |
| Street | South Africa |
Description
starting date asap
The DSK is a bilingual, co-educational primary and high school in the Cape Town CBD.
Technology is extensively used both in the classroom as well as in the administration.
You will work in a team with 2 other technicians and the IT Manager. Our approach to technology is very hands on: You will work with various items e.g. computers, iPads – but also with a drill and a grinder at times.
Responsibilities
Your tasks will include:
- Provide technical support to staff, learners and parents on all school-relevant IT Systems
- Provide support on site, telephonically or via remote systems
- Install and maintain hardware, software, AV systems and network infrastructure
- Process device loans and returns (iPads, Laptops etc.)
Requirements:
- Matric, Helpdesk / Service desk certification, but more importantly: work experience
- Experience in technical support
- Experience in network setup and maintenance (LAN/Wifi)
- Solid knowledge of Windows10, OSX and iOS
- Solid knowledge of Office365 and Microsoft Office Suite
- Knowledge of Windows Server, VM Ware and Network Management systems advantageous
- A+, N+, MTA, MSCA or similar accreditation advantageous
- No fear of heights
- Additional skills in technique and electrical engineering advantageous
- Excellent English language skills; German language skills advantageous
We favour applicants who present:
- An ability to assess each customer IT knowledge levels
- Ability to deal with challenged caller / walk-ins
- Service orientated and patient
- Logical thinker
- Good analytical and problem-solving skills
- High motivation and a willingness to learn continuously
- Team player attributes and the ability to be flexible
- Excellent written and verbal communication and interpersonal skills
- Attention to detail
- Good problem-solving skills
Applying Instructions
Only South Africans or permit holder can apply.
Please address your application (CV, references and qualification, motivational letter) to Sassan Machhadi – email: application@dsk.co.za
Application deadline: 04.08.2023
The German International School in line with POPIA (Protection of Personal Information Act) will attempt to ensure the confidentiality of all applicants for any role. All reasonable measures will be in place to protect personal information which will however be used in the recruitment, selection and reporting process. By submitting your application for this position, you acknowledge and accept this disclaimer.
Please note, only short-listed candidates will be contacted. The school reserves the right not to proceed with the filling of the post. An application will not in itself entitle an applicant to an interview or appointment, and failure to meet the requirements of the advertised post will result in applicants automatically disqualifying themselves from consideration. For any queries, please contact our HR department.