Information Technology Support Manager (Retail / FMCG Sector)
| Location | Cape Town, South Africa |
| Date Posted | May 12, 2021 |
| Category |
Retail
|
| Job Type |
Full-time
|
| Currency | ZAR |
Description
Duties & Responsibilities
RESPONSIBILIES INCLUDE (BUT ARE NOT LIMITED TO):
- Assist with the system integration\implementation between Point of sales system and other OKFD systems.
- Implement and support other Company systems (Money Market, etc.)
- Liaising with 3rd Party providers & SLA’s
- Assist with the investigations of data queries, stock takes, etc.
- Training: Point of Sale Systems, Money Market, Basic PC training etc.
- Reporting: Weekly Monthly Reports – store visits, problem stores reporting on system issues
- Position requires travelling between stores.
- Supporting Microsoft products
Desired Experience & Qualification
MINIMUM REQUIREMENTS:
- Matric
- Related IT Degree / Diploma
- Experience in retail sector
- Experience in implementation and support of Company Systems
- Experience in providing supporting / training on Point of Sale and Microsoft products
- Ability to work independently and as part of a team.
- Experience with investigation of data queries, stock takes, etc.
- Experience in managing 3rd Party Providers and SLA’s
- Excellent communication skills (both verbal and written)
- Fluent in English and Afrikaans
- Solid report writing skills.
- Problem solving skills, solution driven.
- Willing to travel extensively between stores to meet with operational outcomes of Business.