Hotel General Manager
| Location | Natal Midlands/Mooirivier, South Africa |
| Date Posted | April 23, 2020 |
| Category |
Hotel / Restaurant
Management |
| Job Type |
Full-time
|
| Currency | ZAR |
Description
An award winning Boutique Hotel and Restaurant, situated on the Picturesque Midlands Meander, is recruiting for a Hotel General Manager, to be responsible for all aspects of operations at the hotel, to day-to-day staff management and guest relations. The GM will act as the “Face” of the hotel, with the aim of providing a five star, world class experience for international Guests. The hotel manager must be able to guide employees to work as a well-functioning team, fostering a culture of Excellence and Teamwork.
Duties & Responsibilities
RESPONSIBILITIES:
The Hotel General Manager will be responsible for the following:
- Welcoming and hosting International Guests and creating a memorable guest experience.
- Act as a Maitre D/Host at the 5 Star Restaurant every evening.
- Oversee and manage overall operations of the hotel, including but not limited to, Front Office, Bookings and Sales, Guests Travel Arrangements etc.
- Liaise with Chef and kitchen teams, oversee and manage Food & Beverage Stock Takes
- Manage Housekeeping – Manage the staff, including grading requirements for rooms.
- Manage Gardeners and Garden Maintenance staff, ensuring that the Hotel Grounds are always immaculate.
- Special Projects – Manage special projects as required to enhance the business offerings
- Liaising with event planners/corporates/wedding planners etc. for Hosted Events and other functions.
SOFTSKILLS/ADDITIONAL INFO:
This position requires excellent verbal and written communication skills due to the need to liaise with clients, vendors, internal departments, management and staff. Due to the nature of the industry and position, the successful candidate must be willing and able to work irregular and long hours. Flexibility, passion and a 'can do' attitude will be essential to success in this diverse position.
Perks include; Accommodation on site, beautiful views, Interesting clientele, stunning scenery and a taste of the finer things in life!
Desired Experience & Qualification
- Bachelor's degree or similar in Hospitality Management OR a minimum of 5 years' Hotel General Management experience,
- 2 - 3 years of Food & Beverage experience
- Experience/Passion for Gardening/Garden Design and Landscaping
- Experience in Haute Cuisine and Fine Wine Pairings
- Experience in Guest Relations/Customer Service
- Strong Administration and Organizational skills
- Staff Management Experience
- Knowledge of Hotel Management Best Practices.
Package & Remuneration
R360K – R400K p/a Neg and Housing Provided