Dutch Speaking Trainer (Cape Town)

at Quest Staffing Solutions
Location Ekurhuleni (East Rand), South Africa
Date Posted August 12, 2022
Category Communication
Job Type Full-time
Currency ZAR

Description

We're currently Dutch Speaking Trainer (Cape Town) ONLY,  within a Contact Centre environment. A customer service trainer specializes in training and mentoring customer service personnel within the workplace.

Duties & Responsibilities

  • Customer Experience- centric solutions to empower the end-user of our customers
  • Develop a schedule to assess training needs in Dutch
  • Conduct employee surveys and interviews in Dutch.
  • Consult with other trainers, managers, and leadership.
  • Track and compile collected data.
  • Conceptualize training materials based on data and research.
  • Communicate training needs and online resources.
  • MUST Read , write and speak fluent Dutch

Desired Experience & Qualification

  • MUST Read , write and speak fluent Dutch
  • Must have previous trainer experience
  • Must be e-commerce candidates
  • Need to have past experience from a BPO environment
  • Must able to type very fast (count of words in a minute)

Package & Remuneration

  • Salary : Dutch Contact Centre Trainer R 18 500 per onth

Applying Instructions

  • If interested, please apply directly through Pnet or email us directly at jobs@quest.co.za
  • N.B If emailing us directly, remember to insert "Dutch Speaking Trainer" in the email subject line, for consideration
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