Customer Care/Client Relations Consultant (JB1447)

at Kontak Recruitment
Location Cape Town, South Africa
Date Posted December 4, 2022
Category Customer Service
Job Type Full-time
Currency ZAR

Description

Overview

Global company requires a CRM Customer Care/Client Relations Consultant with at least 12 months experience within a sales or customer facing role.

 

Minimum Requirements:

Completed Bachelor’s degree with a Marketing related major

1 + years Customer care/ service experience

Excellent oral and written skills in English

Excellent computer literacy

Ability to multitask and maintain a high-level of organization

Outstanding communication and interpersonal skills

 

Duties and Responsibilities:

Liaising with clients via email and telephone in a professional manner

Performing client portfolio analysis and taking action where required

Promoting available products and services to clients

Developing and maintaining excellent relationships with prospective and existing clients

Contributing to team effort by achieving targeted results

Desired Experience & Qualification

Minimum Requirements:

Completed Bachelor’s degree with a Marketing related major

1 + years Customer care/ service experience

Excellent oral and written skills in English

Excellent computer literacy

Ability to multitask and maintain a high-level of organization

Outstanding communication and interpersonal skills

Package & Remuneration

R15 000– 18 000 per Month + Performance related incentives

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