Broker Consultant
| Location | Durban / Cape Town, South Africa |
| Date Posted | March 18, 2021 |
| Category |
Consultancy
|
| Job Type |
Contract
|
| Currency | ZAR |
Description
My client who is in the financial services sector is looking for strong Broker Consultants to attract, engage and retain profitable new business from Brokers within the target market to increase the broker base to enhance channel profitability
Duties & Responsibilities
- Develop and implement marketing plans that will outperform competitor strategies
- Continuously analyze competitor strategies and ensure knowledge is current on competitor activity, new products and services
- Promote and market the brand and its solutions to brokers to influence the sale of in-house products
- Partner with and identify the needs of brokers and provide the necessary support
- Negotiate with intermediaries regarding the level of business and servicing requirements
- Establish and maintain business relationships in order to grow market share with existing brokers
- Ensure the business's processes and policies are adhered to in the management of relationships at all times
- Efficiently apply technology and update investment knowledge in the business
- Prepare quotations, receive and check new business applications
- Arrange premium payment facilities and open new facilities as required
- Initiate and manage marketing drives to secure profitable, quality new business from brokers
- Maintain productive levels with acceptable quality of business and manage the risk of such business
- Manage administration related to missed payments, broker contract applications, after sales service, etc.
- Deliver training to brokers to ensure their understanding of products and services
- Continuously monitor turnaround times and quality standards and resolve issues speedily
- Manage client query processes and ensure that queries are tracked
- Provide regular reports on delivery of services against agreed service standards and in terms of overall client targets
- Manage the delivery on service level agreements made with clients and internal and external stakeholders
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff
Desired Experience & Qualification
- Grade 12/NQF 4 equivalent qualification
- FSB recognized qualification listed or credits pertaining to the date of first appointment in the industry, listed on the most recently published Board notice as published for recognized qualification, to fulfil the duties of a compliant supervisor (minimum 120 Credits)
- FAIS Representative Regulatory Exam Level 5 passed
- Valid driver's license and own transport
- 3 years' experience as a Broker Consultant