Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients

Job Mission / Objective

• Ensure the accurate processing of electronic payments and collections (Stop Orders, EFT, EDO and Debi
• check) generated by our customer base or internally. Ensure the required controls are followed.
• Payment files are checked, balanced and ready for submission before the closure of the service daily
• Ensure the processing function within Operations Department in followed accurately.
• Reports to
• Manager: Operations
• Stands in for:
• Clerk: Payments / Clerk Settlements and Reconciliation
• Impact on Business Results
• Timeous processing of files.
• Adopt a customer centric attitude (internal and external customers)
• Assist the business suites to ensure efficient banking operations, with an emphasis on collections and
• payment solutions.
• Assist in the Operations department, when required, to authorize transactions on core banking,
• ensuring you understand the transaction.
• Log and monitor interbank queries regarding EDO and Debi-check transactions
• Control EDO and Debi-check mandates
• Monitor and reconcile EFT unpaids
• Report on the Bilateral / interchange management received or payment across all payment streams
• Prepare the daily reconciliations per partner for EDO files
• Prepare a monthly schedule of fees to be billed for Alliance Partners, support the Clerk: Settlements
• and Reconciliations and Supervisor: Settlements and Reconciliations
• Figures Affected by the Role (KPIs)
• Quantitative
• Operational losses;
• Fees/Penalties from authorities;
• Non-interest income recovery.
• Delays in processing the bulk payment file
• Qualitative
• Timeous clearing and reconciling the electronic
• payment streams, Incl. control accounts and Various internal accounts

Main Responsibilities

• Payment Processing 50%
• Accurate and timeous reconciliation of the EFT; EDO / Debi-check ;
• Internet Banking and Stop orders files.
• Provide reversals of Debit orders as instructed from the Credit
• Department, daily.
• Ensure unreconciled amounts are investigated; cleared from thecontrol accounts within 24 hours of the initial file submission.
• Assist business suites /customers with Electronic payment related queries.
• Ensure all bulk payments are processed on the action date defined by the customer.
• Manage the Debi-check mandate register for company customers,
• Control EDO and Debi-check mandates
• Report on the Bilateral / interchange management
• Review the daily reconciliations per partner for EDO files and ensure all reconciled items are resolved within 24 hours.
• Prepare a monthly schedule of fees to be billed for Alliance
• Partners, support the Clerk: Settlements and Reconciliations andSupervisor: Settlements and Reconciliations.
• Daily Reconciliationsecondary accounts10%
• Daily monitoring of the unposted account.
• Daily monitoring of Amber control account and correction of overdraft position.Fee Recovery 20%
• Ensure all non interest transaction fees are recovered.
• Ensure the journals and processed correctly incl. VAT.
• Policies and Procedures
• Knowledge of the bank’s internal policies and procedures and foster adherence culture in the department.
• Knowledge of the industry’s rules and regulations in order to: ensure adequate adherence and elimination of potential penalties due to non-adherence;
• Align the department’s policies and procedures according to best practice.
• System Support
• Proficient use of Microsoft Office
• Proficient use of Enterprise Core Banking System.
• Proficient use of the EFT / EDO / Debi-check / internet Banking processes.
• Ensure segregation of duties are upheld in the department. /Other Role Elements

Job Requirements

• Academic Knowledge:
• Grade 12
• Computer Literacy
• Work Experience:
• Minimum of 3 years banking experience.

Skills / Specialized Know How:

• Understanding of the South African banking industry, preferably
• Operations and all Payment Streams as governed by SARB;
• Good interpersonal skills;
• Well versed in Microsoft Office;
• Understand exchange rate variances and implications;
• Ability to foster a cooperative work environment;

Competencies:

• Hands-on approach
• Strong character and integrity paramount
• Positive attitude
• Motivated, ability to work independently and as a team member
• High degree of self-confidence, pleasant personality, well presented
• Self-starter and able to work with minimal supervision
• Team player
• Flexible when necessary
• Able to deal with criticism
• Ability to work under pressure- High EQ.