Experienced Retail Operations Manager

Seasoned, highly versatile and dedicated Professional with more than 23 years of verifiable
experience within the Retail Clothing Industry. I am an ambitious and committed retail leader with
profound and broad expertise in all aspects of Retail Store Management. Having vast experience
in areas such as, but not limited to, talent development and mentorship, business development
and optimization, distribution and business turn around strategies driving revenue and profit
growth.
I have been involved in various projects focussed on efficiency and client satisfaction while at the
same time I critically evaluate and minimize operational costs in context of profitability. My goal is
to create and promote a caring customer service environment and empower leaders through the
establishment of a retail environment that encourages positive customer experience and
promotes realization of sales targets to create brand loyalty.

Last Resume Update April 3, 2021
Address Cape Town, South Africa
E-mail jacoerasmus73@gmail.com
Phone Number 0782345893

Experience

TFG
Senior Operations Manager
Apr 2006 - May 2020
Managed 12 brands
MAT R1.2b
Managed 120 stores
Managed 6 Area Managers
Responsible for operational functions
Edcon
Store Management
Apr 1995 - Mar 2006
Assistant manager V&A Waterfront

Education

Northlink Collage
Personal Management
Jan 1993 - Dec 1995

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