Accsys is an award winning South African software company specialising in people Management Solutions. In business since 1981 , Accsys is a proud member of the Transaction Capital Group. Over the years, our mission has evolved with the company, combining expertise and technology to solve challenging business problems related to employee management, payroll processing and human resources compliance. We offer payroll, human resource management, time & attendance solutions, access control, biometrics and employee self-service as well as recruitment and outsourcing.

Main Purpose of Role

• The incumbent will be responsible for handling the reception area and the switchboard on an ad hoc basis.
• Daily message taking
• General admin in the department.

Key Performance Areas

• Responding to incoming calls in a quick, polite and efficient manner.
• Screening of calls at the switchboard.
• Taking messages and ensuring that they are forwarded to the relevant person.
• Receiving and welcoming clients/messengers at the reception area.
• Ensuring that there are no faulty lines (daily)
• Completing all the necessary administration relevant to the job.
• Assisting with other administration duties as and when required.
• Ensuring cleanliness and tidiness of the reception area at all times.

Required Minimum Education / Training

• Matric

Technical Competencies Required

• Proficiency in MS Office (Word, Excel, PowerPoint).
• Stakeholder relationships
• Telephone etiquette

Behavioural Competencies Required

• Professional approach, service orientated,
• Ability to work under pressure.
• Meticulous & systematic approach.
• Ability to multi-task, be deadline driven
• Energetic & assertive
• Good communication skills (both written and verbal)

Market Related

• Database administration