Specialist Electronic Document Delivery

at Mindworx Consulting
Location Centurion, South Africa
Date Posted August 7, 2020
Category Delivery
Job Type Full-time
Currency ZAR

Description

To provide a comprehensive Electronic Document Delivery services to company customers including management of the day-to-day service delivery, the production system, DR sites, initial contract & SLA management, customer qualification, customer contact for setup/installation and on-going maintenance, billing, customer training, and general administration as applicable in the course of duties.

Duties & Responsibilities

Key Responsibility

To provide a comprehensive Electronic Document Delivery services to company customers, collaborate with vendors and internal business units to troubleshoot and correct technical and/or service level issues, provide user support and training, to report and communicate job related information.

Qualifications and Experience

Minimum: Bachelor’s degree in Computer Science/information Technology or related field. Programming background will be an advantage.

Experience: 3-5 years EDD system configuration experience on relevant large enterprise electronic document delivery in corporate or public sector.

Technical Competencies Description

Knowledge of: Substantial knowledge of EDD related system software and tools, Large enterprise production hardware and software for EDD, Programming languages. Skills: Electronic document delivery system – able to do configuration – installation / setup of hardware and software (, EDD, Organisation and planning skills, Trouble shooting, problem investigation and resolution skills, Production scheduling in an EDD production AND printing environment. Document composition skills would be advantageous.

Other Special Requirements

Valid driver’s license; Successful candidates will from time to time be required to work overtime including weekends and statutory holidays; Perform standby duties.

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