As a QA Analyst, you will closely work with Interfolio’s IT support technicians and system security analysts to catch any major problems that reduce the quality of clients products before the launch. You will be responsible for testing
software programs, and replicating and reporting bugs so that developers can implement a fix for them.

WHAT WILL YOU DO
● Ensure high-quality software is delivered in each release
● Develop new and update existing software test cases to include test acceptance criteria
● Peer review of test cases, provide feedback and updates as needed
● Support automation QA testing team in the conversion of manual test cases into automated ones
● Document test findings (bugs, change requests, etc.) (requires detail orientation)
● Update test results in a test tracking tool(s)
● Provide manual testing, mobile testing, load testing and regression testing in support of the system
● Report, track, and manage any discovered defects to resolution
● Detect defects as early in the life cycle as possible
● Assist, as needed, in other functional areas of the project including training and analysis
● Understand, investigate, and solve any complex client requests or complaints; particularly when multiple
departments or teams are involved
● Coordinate with all stakeholders for proper delivery of test deliverables to the client

WHAT YOU’LL LIKE ABOUT US
● Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.
● We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you!
● We’ve got training sessions in store to help you level up your skill set.
● With you on our clients side, we’ll tackle social responsibility initiatives together.
● We have rest and relaxation benefits. (You’ll have ample time to travel wherever you please! And we’ll want to hear all about your stories when you get back to the office.)
● We also cap off every week with a bit (a lot) of competitive board games.

WHY DO WE WANT YOU
We are currently looking for like-minded individuals who will support our endeavor and boost our overall performance. Our client wants team members who are eager to exceed their client expectations, contribute to the company’s well-being, and uphold our core values: Curious, Dynamic, Authentic, and Impact-Driven.

WHAT WE’LL LIKE ABOUT YOU
YOU ARE…
● Curious and authentic, just like us!
● Passionate about client satisfaction
● Attentive to even the most minute of details
● A great communicator in both written and verbal mediums
● Analytical and a problem solver
● Organized. Plus, your time management skills are off the charts!
● Proactive and self-motivated
● Collaborative and can work well with a team.
● Strongly interested in learning new ideas, processes, and unique requirements.
● Able to meet the deadlines of his/her deliverables
● Able to accept feedback gracefully
● Excellent organizational skills including attention to detail and multitasking skills
● Amenable to work on rotating shifts
● Able to reduce frustration on heated topics by listening and being solutions-oriented
● Fluent and articulate with strong writing and clear presentation abilities - persuasive but empathetic
● Able to handle conflict and pressure, to set priorities and abide by them, and to consistently maintain a
positive client service image under difficult conditions

YOU HAVE…
● At least a bachelor’s degree in Computer Science or related fields.
● At least 6 months experience in a related field
● Solid experience in manual testing and has a good grasp and understanding of automated testing
● Will to be trained for automated testing
● Intermediate to advanced knowledge of cloud-based applications such as Google Drive, Google Sheets,
Google Docs and MS Office applications
● Ability to understand and create test plans from specifications or verbal communications
● Experience in web programming language is a plus! (CSS and HTML)
● Ability to write and understand SQL queries is a plus!

• ITC and Crim Clear