Working closely with the Director of Technology and Technology Manager, the Senior Server and Systems Engineer is responsible for planning, implementing, and managing enterprise server systems that support and facilitate the school’s technological vision. Provide guidance and mentorship for the IT support team, while providing a high level of support and best practice knowledge to administrators and teachers in accordance to the learning goals of the school. The Senior Server and Systems Engineer’s role is to develop, implement and support data server and storage systems across the organization, ensuring high levels of uptime and availability, integration and automation. The Senior Server and Systems Engineer is responsible for leading and developing ongoing data server and storage system initiatives, data exchange between various systems, and the automation of data exchange. The Senior Data Systems Engineer will in addition evaluate and advise on all technology components, such as software, hardware, and networking capabilities, for data server and storage systems and applications.

• • lead the integration of complex enterprise level network servers and storage systems
  • manage and administer complex enterprise level network servers and storage systems
  • plan, design, and implement identified special technology projects related to enterprise level network servers and storage systems
  • install, configure and maintain HP blade network server and storage systems and HP ProLiant servers
  • use PowerShell scripts and commands to automate tasks and to change settings in bulk
  • manage Microsoft Active Directory, including creat bulk user accounts, delete and modify user accounts, set up e-mail, home directories with the TCP/IP v4 and v6 protocol, DHCP, DNS, SNMP, SMTP, FTP, HTTP, HTTPS, ICMP
  • use Microsoft System Centre DPM, SCCM and SCOM to monitor and maintain server systems and clients
  • install public and local certificates
  • managing Sophos across the enterprise
  • assemble and load servers with the Hyper-V role, understanding how networking and storage works with Hyper-V
  • manage virtual clustering and troubleshoot hypervisors, eg, Hyper-V and Azure
  • design, implement and manage Office 365 across the enterprise, including but not limited to Exchange Online, Azure, SharePoint, OneDrive, ADFS, OneNote, etc.
  • design, implement and manage Google Suite across the enterprise, including but not limited to GMail, Google Calendars and Contacts, Google Drive, including shared drives, G-Suite applications
  • monitor and evaluate network servers and storage system performance and recommend improvements
  • perform root cause analysis of complex enterprise level network servers and storage system problems and provide corrective action
  • proactively monitor backups and server logs
  • work with the IT Manager to identify single points of failure, develop and implement Disaster Recovery plans
  • proactively address and resolve alerts raised by alert software
  • coordinate the troubleshooting and the support calls with external providers
  • develop and maintain technical and functional documentations for required systems
  • develop and maintain Standard Operating Procedures for relevant servers and systems
  • work with a change control policy on any changes
  • make recommendations to the IT Manager on budget items
  • make recommendations to the IT Manager for improving systems and processes
  • stay abreast of latest technology and work with IT Manager on potential upgrades
  • compile monthly reports for the IT Manager
  • execute duties in accordance with ITIL framework guidelines
  • travel to our Pretoria campus for system support when needed
  • participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested
  • perform and support other tasks as identified by the Technology Manager

Required Qualifications

• Matric Certificate
• ITIL
• MCP, MCSE and MCITP or other related certificates
• Enterprise server and storage hardware and software
• BSc degree in Computer Science or relevant field

Preferred Skills and Experience

• At least five (5) years expert/advanced level skills and experience:
  • project managing the implementation of enterprise technology server and systems
  • installing, configuring and maintaining of HP blade network server and storage systems and HP ProLiant servers in large enterprises (over 3000 users)
  • PowerShell scripts and commands to automate tasks and to change settings in bulk
  • managing Microsoft Active Directory in a large enterprise, including creating bulk user accounts, deleting and modifying user accounts, setting up e-mail, home directories with the TCP/IP v4 and v6 protocol, DHCP, DNS, SNMP, SMTP, FTP, HTTP, HTTPS, ICMP
  • Microsoft System Centre DPM, SCCM and SCOM
  • installing public and local certificates on various systems
  • managing antivirus in an enterprise, e.g. Sophos
  • managing hypervisors, eg, Hyper-V and Azure
  • virtual clustering and troubleshooting with Hyper-V and Azure
  • collaboration tools, eg Office 365, Google Suite, Skype for Business
  • designing, implementing and managing Office 365 in large enterprises, including but not limited to Exchange Online, Azure, SharePoint, OneDrive, ADFS, OneNote, etc.
  • designing, implementing and managing Google Suite in large enterprises, including but not limited to GMail, Google Calendars and Contacts, Google Drive, including shared drives, G-Suite applications
  • enterprise network server and storage hardware and software troubleshooting - critically analyze a symptom, diagnose a fault, plan and take appropriate action on equipment including end-user devices, printers, servers, and networking, etc.
  • enterprise printing solutions
  • managing and maintaining Apple Mac and MacOS-X in an enterprise
  • technology analytical and design skills
  • business continuity and disaster recovery methodologies and practice
  • project management skill and experience

Negotiable