Our client an international and leading market research company is currently looking to employ a Senior Account Manager based in PE; with an exhaustive "market research" background.

Responsibilities:

Client Relationship Manager:

• Responsible and accountable for managing the entire client account (Client Liaison)
• Ongoing engagement with Key Partnering clients
• Developing the existing client account/business and new client business
• Involve with Sample, Universe and methodology design
• Final check of data delivered to client and manage data queries
• Compile final presentation delivered to client
• Discuss and Agree timing of data delivery to client

Account Management:

• Sign off and monitor the project budgets with support from the Project Manager
• Manage and liaise with internal service departments
• Complete internal meeting information and feedback as required for team and attend the meetings
• Maintenance of Report Formats
• Client Queries
• Ensure the capacity plans within the team are updated and adhered to
• Manage Client Contract and Invoicing schedules
• Key employee Retention
• Training and career development of team members
• Contribute towards the realization of company performance targets

Accountability:

• Accountable to Executives, Group Account Managers and Clients.

Qualifications and Experience:

• Tertiary qualification - Marketing preferable
• 7 years or more experience in a research environment or client interfacing role essential
• Experience in a research agency preferable
• Marketing experience would be an advantage
• Senior level experience in a client interaction role
• Previous managerial experience preferable
• MS Office packages – good Excel Knowledge required i.e. pivot tables and charts
• Own Transport required
• Willingness to travel