Salesforce Operations Manager

at Parvana
Location Cape Town, South Africa
Date Posted January 27, 2023
Category Management
Operations
Job Type Full-time
Currency ZAR

Description

Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part

Duties & Responsibilities

Responsibilities:

  • Ensuring accurate, real-time visibility of the sales team's performance.
  • Comparing individual performances within a sales team.
  • Reviewing forecasting to ensure the targets are realistic.
  • Working with various team members to create, communicate and explain the compensation implications of the sales objectives.
  • Maintaining the CRM and other sales tools.
  • Overall responsibility for the quality of the data in SFC.
  • Responsible for the quality and integrity of the data.
  • Working with the various team members to ensure each marketing initiative has defined, agreed upon goals and ensure the success of each one.
  • Ensuring overall lead generation programs have defined goals.
  • Ensuring there is closed-loop analytics with sales.
  • Strategic knowledge and experience growing our clients contact list organically.
  • Working with the marketing team to minimize list decay.
  • Keeping up to date the existing Salesforce data by using other tools and processes.
  • Evaluating new technologies and add-on applications.

Skills / Experience:

  • 5 years' experience in a Senior Sales Operations role.
  • At least 5 years with Salesforce (SFC admin certified is a major plus).
  • Proven success in contributing to the overall company sales success.
  • Deep understanding of sales and marketing automation software.
  • Significant experience in implementing best practice sales processes.
  • Proven ability to enforce the defined processes.
  • Experience marketing to large enterprises and co-marketing and co-selling.
  • In-depth knowledge of big data analysis.
  • Demonstrated data analytics ability to critically look at performance data and draw constructive conclusions from the results.
  • Excellent organizational and time management skills.
  • Good communication and interpersonal skills.

Driving / Travel Requirements:

  • Must hold a current valid driver's license and passport.
  • Must be able to travel from time to time.
  • You must have the legal right to work in South Africa.

Desired Experience & Qualification

Sales, Salesforce, Operations, Automation Software, Big Data
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