Sales Manager (Pipes & Fittings) – Northern Region
| Location | Pretoria, South Africa |
| Date Posted | August 17, 2020 |
| Category |
Sales and Marketing
|
| Job Type |
Full-time
|
| Currency | ZAR |
Description
Reporting:
- Directly to Branch Manager
- Weekly Sales Meetings
- Monthly reporting on sales, GP and new business development
- Daily feedback to Branch Manager on urgent sales issues as well as GP reports
Measurement:
- Achievement of sales and GP budgets
- Achievement of expense budgets
- Implementation and sustainability of Discount Matrix on the Cash (Retail and Account customers)
- Overall growth across all product ranges
- New accounts opened, and sales generated
- Revival of dormant accounts
- Principal Accountabilities: Inventory
DUTIES
- Ensure that we have the correct stockholding to satisfy customer needs and requirements.
- Ensure that stock is replenished.
- Managing of “dead” and slow-moving stock.
- Negotiate prices with suppliers on large buyout orders.
- Purchase order processing and proper sign off procedure.
- Principal Accountabilities: Staff Management
DUTIES
- Training of internal, retail and external sales staff.
- Assisting on quotations and large orders.
- Provide updated supplier lists to staff to ensure product is purchased at the right price from the correct supplier.
- Provide staff with weekly specials lists.
- Assist internal, retail and external sales staff in closing deals.
- Delegating of duties to sales staff.
- Implement change in procedures set by management.
- Ensure that staff is correctly attired.
- Ensure that annual and sick leave forms are signed and handed to the Branch Manager.
- Motivating and managing of sales staff.
- Ensure necessary customer service levels are maintained by all staff.
3. Principal Accountabilities: Sales
DUTIES
- Ensuring that budgeted sales targets are met for internal, retail and external sales.
- Opening and following up on new accounts and loyalty accounts.
- Making sure all customer details are updated op the system, should anything change.
- Assist debtor’s lady with any account queries.
- Processing of invoices.
- Setting specials and monitoring of slow moving stock on a daily basis.
- Assist sales people with delivery issues.
- Follow up on deliveries to customers.
- Answering of incoming calls and converting enquiries into sales.
- Following up on leads.
- Ensure that walk-in account and cash customers are served promptly by all sales staff.
- Handling of customer complaints.
- Updating and correcting the cost/selling prices on computer.
- Updating Discount Matrix on a regular basis.
- Regularly update price comparison with competitors and forward to management.
- Regularly evaluate the account and retail customers buying experience and propose adjustments when necessary.
- Maintaining and updating of customer data base for marketing purposes.
- Make sure ALL customers are visited on a monthly basis by external sales.
- Make sure ALL customers are contacted on a monthly basis by internal / retail sales.
- Ensure all manual invoices are processed on Syspro daily.
- Ensure all credit notes are signed off and authorized daily.
- Ensure all EFT payments have been authorized before stock is released.
- Ensure money is received for all COD deliveries and update register.
- Ensure all credit notes are processed on Syspro before cash refunds are given.
- Principal Accountabilities: Other
DUTIES
- Assist with opening and closing of premises.
- Assisting with night loading.
- Handling cash-boxes from cashier and locking them in the safe when on Saturday duty.
- Assisting in maintenance of shop and surrounding area.
- Attend all necessary meetings.
- Any other responsibility or duty that is requested by management.
- Ensure that there are two internal sales people in the office at any time.
- The work area is clean and tidy at all time.
- The attendance register is updated each day.
- Assisting in any Stock Takes during the financial year.
- Training of security to enable the identification of stock.