Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients

Reporting to Head of Talent Management

Key working relationships:

Internal:  Employees, Line and Senior Management

External:  Retirement Fund, Alexander Forbes, Discovery, National Road Freight Bargaining Council, Kaelo Gap Cover, Old Mutual Supplementary policies, Workman's Compensation, Employee Wellness Service providers

Job Purpose: Our people are at the heart of what sets us apart. Providing information and financial piece of mind to our people ensures the incumbent will be a trusted partner, educator and expert in Administrating, Facilitating and Managing the Employee Benefit processes, i.e. Discovery Medical Aid, Bidvest Retirement funding Income, Death and Disability, Leave administration, Long Service Awards Administration, Injury on Duty and our Employee Wellness Programme

Key Responsibilities:

Administering and managing the day to day function.

Updating and reconciliation of contribution payments

Process withdrawals from the Retirement funds and medical aid for resignations, retirements, death and disability

Attend to queries- both written and telephonic

Presenting to staff on request whenever administration presentation are required

Assist HR in the facilitation of the induction process for employee benefits and advise employees of their benefit options and plans (where necessary)

Facilitate the application / removal of all members and their dependents

Ensuring compliance with applicable legislation e.g. Basic Conditions of Employment, LRA, Income Tax Act and COIDA

Main Activities of the Role:

Facilitate and promote sharing information around employee benefits and reward in the induction process and employee life cycle.

Dealing with post retirement and death, resignation withdrawals forms for the medical aid and retirement funds

Assisting with Staff queries and Employee education around Employee Benefits

Facilitation and Management of Employee Wellness Programme

Processing of Temporary & Permanent Disability Claims

Maintenance and updating of WSS

Sharing information, educating and providing effective feedback where required around this speciality

Ensuring all relevant benefits information is regularly updated, shared and distributed to all stakeholders e.g. employees, managers etc.

Ensuring that new updated information is shared and promoted to all employees and pensioners.

Financial Responsibility:

Reconcile all service provider schedules on or before due date e.g. Discovery, Retirement funds etc.

Avoid penalties due to late submission of schedule and payment

Facilitating Workman's Compensation processes and payments

Performance Indicators:

Cycle time to resolve medical aid applications / queries

Cycle time to process benefits withdrawals

Administration of ESS system

Timelines in submission of third party reconciliation

Timelines in submission of third party schedules

Identifying and reporting on success factors around employee wellness
and wellbeing

Ability to communicate effectively with staff, management and Service Providers

A team player with strong leadership abilities

Ability to work with minimal human supervision other than requirements per official procedures

Ability to effectively manage own time and high volumes of admin related documentation

An established reputation for professional discretion when dealing with confidential and personal employee information

Excellent interpersonal skills and the ability to interact with individual at all levels

High levels of empathy

The ability to support our people through sharing information, educating and providing effective feedback where required