Retail Store Manager
| Location | Gauteng, Western Cape, Kwazulu Natal, Mpumalanga, Eastern Cape, South Africa |
| Date Posted | March 22, 2021 |
| Category |
Retail
|
| Job Type |
Full-time
|
| Currency | ZAR |
Description
For more than 80 years the purpose of C.U.M. Books has been to put Christian content and Bibles into the hands of the people of Africa. As a publisher and retailer, the hope of the gospel remains our driving passion.
We currently have 9 vacancies for Store Managers in the following regions:
We are looking for a Retail Store manager in the following areas:
- N1- City
- Blue Route
- Shelly Beach
- Nelspruit
- Greenstone
- Krugersdorp
- Hillcrest
- Woodlands
- Menlyn Retail Park
Duties & Responsibilities
Purpose Of Role
We are looking for an individual who serves customers by providing excellent customer service, leading staff, merchandising and taking control of a retail outlet
KEY REQUIREMENTS:
- TEACHER
- Training of Staff
- CUSTOMER SERVICE
- Excellent service at all times
- PLAN & EXECUTE
HOUSEKEEPING
STOCK MANAGEMENT
- (Inventory) & Merchandising
- ADMIN, KEY CONTROLS & STANDARD OPERATING PROCEDURES
COACH
- Behaviour and performance of staff
- CAPTAIN
- Shop floor
- Completes store operational requirements by scheduling and assigning employees; following up on work results.
- Maintains store staff by orienting and training employees.
- Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
- Achieves financial objectives
- Providing excellent customer service
- Maintaining and communication regarding inventories.
- Protects employees and customers by providing a safe and clean store environment.
- Maintains the stability and reputation of the store by complying with legal requirements.
- Maintains operations by initiating and coordinating policies and procedures.
- Contributes to team effort by accomplishing related results as needed.
Desired Experience & Qualification
Qualifications & Experience
- Sales / Business Management Certificate/National Diploma preferred
- 3 - 5 years Store Management experience
- Tracking Budget Expenses
- Pricing, Market Knowledge
Skills & Competencies
- Customer Focus
- Staffing
- Results Driven
- Strategic Planning
- Management Proficiency
- Client Relationships
- Verbal and written Communication