RETAIL BUSINESS ANALYST
| Location | Cape Town, South Africa |
| Date Posted | August 2, 2022 |
| Category |
Retail
|
| Job Type |
Full-time
|
| Currency | ZAR |
Description
Duties & Responsibilities
Key responsibilities will include:
- To analyse and understand project scope and core objectives linked to the product roadmap
- Assist in requirements gathering workshops with stakeholders to define high level business requirements
- Working closely with Product Manager to define business requirements for functional and technical user stories and project specifications, by ensuring that projects are broken down into phases to deliver immediate business benefit
- Proactively communicate and collaborate with the project team to analyse information needs and functional requirements to deliver the following artefacts that are needed:
- Business/functional requirement specifications
- Wireframes
- Workflow/Process flow diagrams
- Data Models
- Build and maintain reporting to measure the success of projects
- Be proactive in ensuring that the Development & QA teams understand the requirements by attending daily team meetings and initiating functional clarification sessions
- Perform user acceptance testing. Take ownership for system bugs and technical issues that are escalated from various users, by performing relevant analysis to troubleshoot and escalating to engineering and stakeholders
- Review the test plan and test scripts to ensure quality and coverage
- Provide training and first line support for systems within the Product portfolio
- You will also work closely with relevant engineering teams
Desired Experience & Qualification
Qualifications & Experience:
- Relevant tertiary degree
- 3+ years of experience in business analysis or a related technical/data role
- Experience in working with Agile-Scrum teams
- Advanced experience in working with technical tools, data, and large data sets
- Beginner to Intermediate SQL skills (PostgreSQL and MySQL)
- Good basic technical understanding of software development processes
- Strong analytical and critical thinking, using data to inform decisions
- Experience in change management
- Experience in an e-commerce environment is a plus