Restaurant Manager

at Executive Decisions Placements
Location Brackenfell, Cape Town, South Africa
Date Posted January 22, 2020
Category Hotel / Restaurant
Job Type Full-time
Currency ZAR

Description

My Client an International Franchise is urgently seeking a Restaurant Manager for their Cape Town Outlets.  the successful incumbent will Recruit, lead and develop people to execute outstanding QSC &V, excellence in safety standards, build sales and control costs to deliver optimum business results for assigned restaurant. Key customers include Crew, Assistant managers and customers.

Duties & Responsibilities

Principal Accountabilities

A Restaurant Manager is responsible for the areas of a First Assistant plus restaurant’s policies and procedures, principal accountabilities include, but are not limited to:

People

  • Create long term objectives and action plans for people development.
  • Demonstrates and enforces the leadership behaviours by setting the pace and communicating effectively.
  • Conducts and manages meetings, crew opinion surveys and communication sessions.
  • Executes a plan based on crew opinion surveys and communication sessions, to increase employee's satisfaction & morale.
  • Adherence to all personnel policies, Equal Employment Opportunity, security and safety procedures by all.
  • Enforces and manages people minimums.
  • Administer the performance review process for all employees.
  • Leads the development and training of all restaurant employees
  • Completes management schedules using the 10 management scheduling principals.
  • Workplace Safety/Security
  • Enforces all workplace safety policies including contractor management at all times.
  • Through consultation, ensures that all workplace safety policies and procedures are maintained and adhered to.
  • Ensures only approved equipment and substances are purchased.  Where this is not possible, conduct risk assessments on non-approved items.
  • Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and customers at risk.
  • Have emergency procedures in place and undertake regular practices of those procedures.
  • Undertake full investigations of incidents in the Restaurant
  • Ensures all security procedures are executed.
  • Maintains all physical plant aspects of the restaurant following documented inspection and testing.  This is to include landscaping, building, equipment, etc.
  • Ensures continuous improvement in Workplace Safety.
  • Maintain records within the Restaurant
  • Ensures any workplace safety and security concerns and issues are being addressed in a timely manner.

 

QSC/Sales Building

  • Overall QSC levels, Sales and Customer Satisfaction in the restaurant at all times.
  • Create long term restaurant objectives and action plans for QSC and Sales building.
  • Measures customer's satisfaction and executes plan to improve their satisfaction and increase their loyalty.
  • Define the restaurant’s trading area, competitors and traffic generators and use the information to maximize sales.
  • Ensures all systems are current and effective
  • Manages and meets QSC standards on all shifts.
  • Develops and implements restaurant extensions of national promotions.
  • Proactive to changes in volume patterns and promotional activities to ensure operational standards are maintained.
  • In-restaurant implementation of new products and procedures

Food Safety / Sanitation

  • Adherence to all food safety and sanitation requirements.

Profit

  • The profit results of the restaurant.
  • Create long term objectives and action plans for Profit.
  • Accurately projects and controls all P & L line items, e.g. food, labour, etc.
  • Fixed assets.

Administration

  • Administers and verifies all deposits.
  • Administers in-restaurant payroll procedures.
  • Accuracy of monthly reports.
  • Enforces people policies and procedures.
  • Ensures that all daily paperwork, weekly inventories and statistical reports are completed accurately and on a timely basis.

Desired Experience & Qualification

  • Matric
  • Degree / Diploma would be advantage
  • RLP/ AOC graduate
  • Proven track record running restaurant/s
  • Significant performance or higher PDS score

Interested?

  • Medical Aid
  • Pension
  • Provident Fund
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