Reservationist – Boutique Hotel – Eastern Cape

at Hotel jobs
Location Eastern Cape, South Africa
Date Posted September 11, 2022
Category Hotel / Restaurant
Job Type Full-time
Currency ZAR

Description

My client a 10 Roomed 5* Boutique Hotel situated in Eastern Cape specializing in both the local and International market with a full service 5* offering, has a vacancy for a Reservationist. The successful candidate responsibilities include but are not limited to: managing all reservations (both via email and online reservations platforms) for The Hotel.

Candidates from the Eastern Cape will get preference

Remuneration Structure

  • Competitive salary negotiable based on experience
  • This position is live-in
  • All and any other remuneration benefits will be discussed in the interview 

Important Note for Applicants: 

Candidates applying for this position must be aware of the following:

  • Applications to include updated CV with Head and Shoulders Photo (Essential) - MS Word or PDF version
  • Applicants should note that they will be required to travel in and attend interviews at the Hotel

Requirements

  • Tertiary Hospitality / Tourism qualification - Diploma or similar
  • Candidates should be hard-working and have a passion for excellent service that evolves into a refined guest experience
  • Essential skills include good communication skills, excellent spoken and written English, the ability to handle requests and changes at short notice
  • Excellent computer skills - 100% Essential (proof of competency will be tested in the interview stages)
    • Typing skills essential
    • MS Office Knowledge - particularly Word and Excel must be Excellent 
    • Candidates with experience on PAN Strat (PMS) - will get preference 
  • Proven Experience in Reservations and Hospitality are an absolute necessity and an Excellent Knowledge of reservations packages and software essential - to include
    • PAN Strat (PMS)
    • Knowledge of Online Travel Agents: Such as - Booking.com, Expedia, Hotelbeds etc
    • Corporate Channels - Travel with Flair, Rennies etc
    • African Tour Operators & Agents (Directly Contracted)
  • Excellent attention to detail, excellent organizational skills, be well-presented, and have good inter-personal skills
  • Financial Administration capability to process and send invoices and to manage and control deposits and pre-payments et
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