ASAP Resources Global is a specialised recruitment agency with a speciality in headhunting and high-calibre recruitment strategies. We secure resources for a variety of clients in many industries on a global scale with a focus on building lasting relationships with all candidates and clients.

Our client is an international solutions provider of digital services. They are actively altering the digital transformation for all their customers around the world. They have a global network that connects them to a variety of specialist hubs and strategic partners.

They are currently looking for an Operations Support Engineer – Windows Desktop

JOB ROLE DESCRIPTION:

The primary purpose and function of this role is on the delivery of Windows Desktop services in a project capacity.

The role will require an engineer with extensive experience in Windows Desktop system AD migration and implementations projects.

Kindly note that this is a 3 month contract.

ROLE RESPONSIBILITIES:

•             PROJECT IMPLEMENTATION AT A HIGH QUALITY STANDARD.

•             CREATION OF STANDARD OPERATING PROCEDURES AND KNOWLEDGE ARTICLES.

•             WORK WITH THE OTHER DEPARTMENTS AS NEEDED DURING PROJECT DELIVERY SUCH AS PMO AND BAU SUPPORT TEAMS AS IT RELATED TO PROJECT IMPLEMENTATIONS.

DELIVERY RESPONSIBILITIES:

• Attend the Change Advisory Board for customer change requests in a project capacity.
• Attend meetings and working parties to represent the technical project team where necessary.
• Attend customer meetings to provide technical consultancy, usually by VC but occasionally on site.
• Attend customer sites for onsite project related activities.
• Help identify gaps in existing technical documentation, knowledge and skills.
• Creating and maintaining of technical customer documentation during the project phase.

REQUIREMENTS:

• Essential (2+ Years)
• Experience in migrating, configuring, troubleshooting, patching and administering of Microsoft Windows Desktop Operating Systems and related services.

QUALIFICATIONS:

• Graduate or qualified by experience.
• Microsoft MCSA
• Microsoft 365 Certified: Modern Desktop Administrator Associate
• ITIL Foundation