New Business Development Consultant

at Newsclip Media Monitoring (Pty) Ltd.
Location Roodepoort, South Africa
Date Posted March 19, 2021
Category Business Development
Job Type Full-time
Currency ZAR

Description

The New Business Development Consultant will be required to effectively sell and market amaSocial products to new and existing clients and thereafter maintain prolonged relationships.

Duties & Responsibilities

Client liaison and new business management

  • Resolve client requests, queries and problems effectively and efficiently;
  • Create or update client contracts and send quotations when necessary;
  • Follow up with clients with regards to outstanding and renewal contracts;
  • Understanding client portfolios;
  • Prepare for client and new business meetings by conducting adequate industry and client research;
  • Ensure courtesy calls are made to clients as predetermined targets;
  • Generate leads by conducting research and taking leads from the Quality and Sales department;
  • Ensure that the quantity of new business brought on board is in line with predetermined targets;
  • Ensure that the conversion rate of new business and signed contracts are in line with pre-determined targets;
  • Attend client meetings where necessary and present platforms and features by way of presentations to potential clients.

 

Product Coordination

  • Navigate all systems and products efficiently and effectively in order to perform the role correctly and provide quality client training;
  • Ensure that all warnings are actioned and provide feedback timeously.

 

Internal liaison

  • Ensure that effective inter-departmental and regional communication takes place;
  • Resolve queries in a timeous manner;
  • Ensure the accuracy of contracts produced;
  • Ensure collaborative stakeholder relationships with affiliate brands;
  • Accuracy and appropriateness of the setup of Read structures in accordance to client’s requests and needs;
  • Ensure that Read structures are setup timeously according to requirements;
  • Ensure accuracy on the CRM system and liaise with Accounts department in this regard.

 

Sales Administration

  • Assist clients with queries by contacting various departments and affiliate brands;
  • Locate missing clips and remove irrelevant clips for clients, timeously;
  • Log queries on Trello;
  • Assist consultants with research and any other administrative tasks they require;
  • Ensuring clip numbers and keywords are accurate;
  • Check invoice accuracy and to explain line items to clients;
  • Review marketing mailers to be sent out to clients.

Desired Experience & Qualification

Education

  • Completed Degree n Relevant Field (Public Relations, Marketing, Media or Communications).

 

Experience

  • 3 – 5 years in a Sales Role with administration experience.

 

Competencies

  • Strong administration skills;
  • Excellent verbal and written communications skills;
  • Ability to plan and organize;
  • Sense of urgency;
  • Ability to cope in an ever-changing environment;
  • High degree of accuracy and attention to detail;
  • Deliver 100% excellence, 100% of the time;
  • Social Media knowledge and understanding.
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