Network Engineer: Unified Communication
| Location | Centurion, South Africa |
| Date Posted | August 31, 2020 |
| Category |
Engineering
|
| Job Type |
Full-time
|
| Currency | ZAR |
Description
Duties & Responsibilities
JOB DESCRIPTION
- Infrastructure management. Maintenance of Network Devices. Provide user support and attend to logged incidents.
QUALIFICATIONS AND EXPERIENCE
- Minimum: 3-year National Diploma/Degree in IT related field (Computer Science, Information Technology/Engineering, B Com etc.). CCNA Voice or Collaboration will be an added advantage.
- Experience: 3-5 years’ experience in provision and support of ICT solutions (specifically within Unified Communication environment) Wide Area Network (WAN), Troubleshooting Technology, Network topology, Network Design, Application Layer and routing protocols.
Technical Competencies Description
Knowledge of: IP, VOIP and PBX telephony platforms; voice and video web conferencing; ESXI IOS & OS platforms, Managing Suite (PCP, PCD & eSight), Unified Messaging; Customer contact centres, End User telephony equipment; PBX features and Functions. Configuring and Supporting Multisite Voice deployments. Gateway configuration, planning and designing of integrated voice networks. Networking knowledge and experience ISDN PRI/BRI connectivity; Quality of Service requirement Incident Restoration and network principles; Internet, Application Layer protocols, services and standards; Computer and network principles; Multi-Protocol Label Switching (MPLS); Virtual Private Network (VPN); Wide Area Network (WAN); Local Area Network (LAN); Quality of Service (QOS); Routing and Switching; Carrier Services; Service Level Agreement (SLA) reporting. Network Management Systems; VPN technologies and concepts; Modems; Carrier technology; Cabling Principles; Troubleshooting WAN Technologies.
Skills: Proficiency in Voice, video, Routing and switching technologies and protocols, Voice Soft Switches, Network Operating Systems, Project Management ITIL, fault, configuration, accounting performance and security management.
Other Special Requirements
Behavioural Attributes: Self-confidence, Problem resolution-orientation, Customer Relations, communication. Ability to interact with leadership and external customers. Incumbent must be willing to consult and interact with Government officials, standards generating bodies, accreditation and certification bodies. Ability to work independently under minimal supervision. Must be willing to work standby shifts and overtime when required.