DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: 

• Assist with the system integration \ implementation between Point of sales system and other internal systems.
• Implement and support other internal systems
• Liaising with 3’rd Party providers & SLA’s
• Assist with the investigations of data queries, stock take’s, etc.
• Training: Point of Sale Systems, Basic PC training, etc
• Reporting: Weekly Monthly Reports – store visits, problem stores reporting on system issues
• Job Requires travelling between stores
• Provide computer users with the appropriate IT Technical Support.
• Demonstrate a strong technical understanding of the hardware, software and systems being supported.
• Install, configure and/or upgrade PC''s and laptops.
• Troubleshoot and resolve issues with software or hardware either in the office or remotely.
• Provide advice and technical guidance to all staff regarding their incidents or requests.
• Identify, log and resolve technical problems with software applications or network systems.
• Establishing and maintain strong relationships across teams and with staff / clients

QUALIFICATIONS:

Relevant Bachelor of University graduate or equivalent, preferably in the field of IT or IS management.

MINIMUM REQUIREMENTS:  

• Previous Retail and Point of sale experience will be beneficial.
• Minimum 5 years’ experience in the IT technical field, with desktop support and problem solving experience.
• Previous IT Management experience

• Supporting Microsoft products

• SAP
• Valid Driver’s License
• Willing to travel