ROLE

• Take full ownership of the Windows OS for Desktop solution, act as the SME (subject matter expert) within other initiatives and projects
• Closely work with our offshore DevOps Provider to deliver a stable and secure solution.
• Design, Support, Maintain and Implement the Windows OS for Desktop computers solution
• Technology observation of innovations on Windows platforms
• Design, Support, Maintain and Implement a geographically distributed client infrastructure for more than 100.000 clients
• Keep track of all issues from patches, features, deployment, permissions
• Interact with various infrastructure teams for example Active Directory, Multifactor Authentication, Network, Client, Server and Hardware
• Have a close alignment with our business partners to understand their needs and to fulfil their requirements.

REQUIREMENTS:

• A university degree in a relevant field of study (e.g. computer science, engineering, sciences) or a comparable qualification.
• Strong analytical thinking (technical as well as product design)
• Excellent communication skills, concise, and targeted towards your audience: engineers, products or stakeholders.
• Interest in technology stacks and technology trends
• Strong written and spoken English skills are mandatory.
• Strong Documentation skills.
• Open to SA Citizens / Permanent Residents
• Willing and able to travel internationally

Technical / Functional skills

• Strong technical experience with Windows OS (Windows 10), Group Policy configurations, OS image engineering and deployment
• Strong technical experience with Windows OS Security and Patch Management process
• Expertise in the Windows Architecture and Windows 10 Modern Management.
• Project Management Skills (Rollout as well as Migrations)
• Knowledge in provider steering
• Knowledge in operations within a large corporate environment
• Knowhow of the agile methodology

Soft skills

• Strong team and communication skills (with both technical and non-technical colleagues / users)
• Strong ability to understand and interpret Business needs and requirements with the ability to move concepts through to proposal and finally successful implementation.
• Should be willing to deal with (talk to) our customers. In most cases they will be foreign customers and language barriers might exist.
• Ability to submit deliverables on time and in excellent quality.
• SELF STARTER.
• Ability and willingness to coach and give training to fellow colleagues and users when required.