Well established Manufacturing Company is looking for a Sales Office Administrator with Internal sales / supervising experience. No Telesales only incoming calls.

Package:  Negotiable

Minimum Requirements:

• Matric
• Internal Sales experience
• Supervising Experience / Strong people management skills
• Computer literate in Excel & Word
• Syspro would be beneficial

Job Description

• Supervise reception and sales & service clerk.
• Process of orders
• Follow-up amended orders (price and pack size) and process.
• Process Orders and liaise with production.  Confirmation of national deals, placing of orders, document flow and filling.
• Follow-up with customers on orders, repairs and collections.
• Ensure deliveries are done on time by liaising with the transport company.
• Screening calls and liaising with customers, head-office and all sales staff. Customer relations.
• Dealing with queries and complaints and follow-up on orders, deliveries, and repairs. Offering a complete after sales service.
• Process and arrange credit pick-ups.  Liaising with the transport company.
• Generate regular sales back-order reports