Cell C ( Pty) Ltd is currently recruiting for a qualified and experienced Human Resources Consultant to join our dynamic team at our  Head Office in Buccleuch.

Purpose of the Job

This role will act as an influential partner in helping managers with talent management processes, people development, performance management and manager coaching. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, this role will be in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.

Employee Relations & Support

• Process ownership for Employee Relations management, including disciplinary & performance improvement for issues not supported by the central Employee Relations team.
• Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple locations.
• Conduct investigations and manage ER cases, in coordination with the Employee Relations and with the Legal departments.

Performance Management

• Work with people managers (or leaders) end to end on performance management cases.
• Analyze data and trends on ER and performance management, in order to provide input to the business strategy to the HRBP, preventing the recurrence of known issues.
• Build a collaborative relationship with the union
• Understanding the client's industry and recognising key performance drivers and business trends

Talent Management

• Coach, train and guide managers during the Talent Management and Annual Compensation Planning processes.
• Consult Managers on Compensation matters.
• Develop toolkit and communications that help managers to be self-sufficient with Talent Reviews.

People Developmemt

• Enable the success of new & experienced managers by leveraging, delivering and improving existing training contents and collaborating with the Human Capital teams and to anticipate and address emerging needs.
• Support managers and employees in identifying training opportunities to further develop functional and managerial skills.
• Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.

Organisation and Change Management

• Manage employees’ programs and support managers to drive improvements in employees’ engagement.
• Provide support and guidance to HR Business Partners and Leaders on change initiatives
• Demonstrating a comprehensive understanding of complex change concepts.

HR General

• Act as stewards of the employee experience and Cell C “culture keepers”
• Manage the entire employee life cycle
• Act as Point of Contact and Program Manager for people tools, processes, programs or projects.
• Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness
• Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate
• Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis.
• Drives recommendations and prioritization. Looks to a lead or manager to put decisions into a broader business context.
• Experience working in a highly matrixed organization.
• Project management and execution skills.
• Coaching and consulting skills.
• Thrives in a high-pressure environment and able to manage multiple simultaneous priorities.
• Possesses intellectual curiosity; brings insight into the team & business.
• Strong ability to work in a matrix fashion with business lead HR Partners.
• Proficiency working with remote management.
• Leveraging knowledge and previous experience to provide advice and support to clients on a range of people-related initiatives, developing and delivering fit-for-purpose analysis, recommendations, reports, presentations and other project outputs.
• Achieving excellent client service by establishing goals and implementation plans to achieve high-quality deliverables within timeframes.
• Monitoring project progress, managing risk and ensuring key stakeholders are kept informed about progress and expected outcomes.
• Establishing and maintaining strong relationships with client management, focusing on deliverables and client business priorities.
• Keeping informed of current developments and trends in the HR and advisory environments

Recruitment

• Manage the end to end recruitment cycle

Perform any other related duties as requested by Management

Qualifications

Bachelor’s degree or higher, in Human Resources or related field.

Experience

• 5+ years relevant Generalist HR experience
• Large corporate experience essential

Competencies

• Results Orientation
• Team Leadership
• Collaboration and Influencing
• Change Leadership
• Customer Orientation