Minimum Requirements

Grade 12

Intermediate computer literacy level in MS Word, Excel, PowerPoint and Outlook

Cargowise experience an advantage

Minimum of 5 years experience in Freight Forwarding

Job Related Requirements

Understanding of incoterms - risk and billing purposes.

Understanding of shipping line processes and requirements in terms of obtaining release of import containers.

Good communication Skills

Good e-mail etiquette

Ability to work under pressure

Ability to work in a team environment and also un supervised

Added Advantages for the role

Africa Cross Border Knowledge is advantageous

Ability to understand profit and loss statements

Operational reporting

Main purpose of the role

Controlling and file management of cargo from the DSV Global network into Zimbabwe, Zambia & Malawi - Via Durban, Beira, Walvis Bay & Dar Es Salaam.

Duties and Responsibilities

Run Cargowise reports for new shipments destined to Zimbabwe, Zambia & Malawi

Registering of files on Cargowise

Issuing of shipping instructions to the DSV Global Network

Quality checking of Original Bills of Lading - Country Specific

Quality checking of all supplier commercial invoices and packing list to ensure it is in accordance with the BL.

Ensuring origin offices courier Original BL's to the relevant port offices within metrics set out in the SSA SOP.

Ensuring all payments to the shipping lines are done or applied on statement prior to vessel arrivals at port.

Ensure port offices clear shipments within the metric set out in the port office SOP.

Daily tracking reports to all clients / destination offices.

Invoicing in a timely manner to all clients and or DSV origin or destinations offices.

Effective communication to the relevant offices / network in the event delays, customs stops, customs examination etc

Ensure empty containers are returned to the shipping lines nominated depot within the prescribed free period.

Ensure all additional charges *if any, are recovered prior to the delivery of cargo, should the client have a cash account.

In the event the client has a credit facility - to ensure that the client is made aware of the addition charges and receive written confirmation that the client will settle without dispute.

Resolve queries in a timely manner

Ensure Wips and Acruals are cleared by 25th of every month...