Electronics Communications Coordinator
Location | Illovo, South Africa |
Date Posted | January 18, 2020 |
Category |
Communication
Engineering |
Job Type |
Full-time
|
Currency | ZAR |
Description
Liaison: Between SAICA colleagues for the publication of SAICA’s electronic communication.
Corporate Standards: Align communication by means of formatting and editing (grammar, not specialist content) – all electronic communication
Relationships: With colleagues and external service providers.
Measure: Maintain and submit operating and other statistics and reports
Innovate: Investigate and, if appropriate, implement better electronic communication methods products to enhance SAICA’s communication to members.
Duties & Responsibilities
Objective 1
Member communication
- To facilitate the implementation of member communication using input from the communications and marketing co-ordinators
- Check all scheduled outgoing communications for grammar, spelling, prior to distribution.
Objective 2
Bulk e-mail
- Receive and check requests for bulk e-mail
- Maintain spreadsheet and statistics of emails sent.
- Receive test emails
- Ensure that the e-mail is signed off to send
- After mail has been sent, receive, check and monitor the send reports supplied by service provider.
- Monitor send statistics and reports and give feedback as necessary.
- Check correct boxes, target audience information provided by requester
- Draft test e-mail and send it to relevant parties
- Once approved, send mail
Objective 3
Create special designs using template
- Requestor sends information to be inserted to create a special design for an event, be it sponsored or not
- Design sent for approval
- Once approved requestor logs a call via helpdesk for email to be prepared in the bulk email system [providing artwork and links] and the usual testing procedure follows
Objective 4
Special design emails provided
- Take final artwork – a high quality jpg and resize to read easily without scrolling left to right.
- Pick up errors on approved artwork received and return to sender to ask designer to rectify – once finalised continue with preparation in the system.
- Prepare artwork to be imported into the system [slice and dice]
- Link images to necessary links – brochure / sponsors / email address
Objective 5
Electronic newsletters
- Receive draft items from the requester for the newsletter and compile a word document so coordinate all submissions for the newsletter.
- Draft a test email and send to the relevant parties with comments and suggestions.
- Check all links in the newsletter.
- Ensure that all parties have checked and approved newsletter
- Once approve send newsletter on appropriate dates to the relevant target audience as per member selection in iMIS
Objective 6
Mailing list
- Extract weekly mailing lists from iMIS
- SA / UK and ALL
- Prepare the lists to be imported into the bulk email system
- Delete members who do not want email communication from SAICA
- Attach the SA or UK – SAICA approval list [SAICA staff who want a copy of every email we send members]
Objective 7
Customer service
- To treat customers (SAICA Staff and Ensight) with a professional approach
- To be service orientated in dealings with customers
Desired Experience & Qualification
Formal Qualifications
A relevant qualification in html as well as Adobe Photoshop.
Required Experience
Ability to read html and a proficiency in writing and copy editing.