The main purpose of this role is to Certify, analyze and test application specific environments and tills used by switching department

Troubleshooting and resolution of test environment support calls

Acquirer and client testing/certification

• Provides both internal and external customer support and service.
• Exposure to various POS systems and postilion system
• Run: Test analysis, diagnosis and resolution
• Collaboration: Work with multiple teams and customers to identify, troubleshoot and resolve EFT issues
• Reporting: Ensure issue visibility to customers and vendors
• Acquirer test scheduling and management
• Customer test scheduling and management
• Complete and maintain documents for certifications
• Create and maintain test plans
• Installing software on Postilion Real-time and Postilion Office

Core Competencies

• Team Player
• Have a keen eye for improvements that can be made to testing process
• Ability to work under pressure and tight deadlines
• Ability to interact with various technical, administrative and management staff internally and externally

Qualifications and Experience

• Postilion Real-time and Postilion Office configurations experience
• 2-3 years testing and certification experience
• Experience working on various POS systems and devices
• Working experience of functional, system, integration and regression testing
• IT Experience with advanced Microsoft Office skills