Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients

The Technician's primary mission is the delivery of quality service in an efficient and safe manner, in accordance with company standards RESOURCES Workshop Administration Tools and Equipment Uniforms and Protective Wear Purpose of Position The Maintenance Technician is first and foremost an expert for performing all Company & customer service work (inspection) and defined assembly/maintenance repairs to highest standards of quality and efficiency, and in doing so promotes the brand image with reliable and cost-efficient work. By professionally performing all customer services, defined retrofitting of accessories and maintenance repairs, makes a substantial contribution towards preserving the value of customers’ vehicles. By treating Company & customers’ property in a manner that shows appreciation for its value, and with his expertise and attitude towards the brand and the product, fosters the image of the product and the service organization, thus contributing to customer satisfaction as well. Supports the Fleet Controller to carry out more complex repair work on entire systems Key Performance Indicators Conduct a visual inspection and/or on-board diagnosis during the pre-diagnosis step Conduct effective Workshop Planning Receive the workshop order and check its content for accuracy and understanding. Locate the vehicle and drive it to the relevant workshop bay and fit fender cover. During pre-diagnosis, use checklists, on the basis of which the proper execution of each step can be checked and documented correctly Ensure efficient and correct “loading” of workshop hours Conduct research in the workshop information system and check it is up to date and of the right quality. Prepare the operating equipment and bring the necessary parts to the workshop bay. Perform all maintenance services in accordance with manufacturer’s specifications and the maintenance schedule/maintenance computer. Perform all visual inspections, calibration work, adjustments, replace and top up service fluids, replace wearing parts (e.g., brake pads). Identify deviations, irregularities and unusual wear and tear and initiate additions to order/feedback to customer. Reset maintenance systems as per internal processes and procedures. Replace dismantled parts and prepare their return to maker if they are parts that can be reconditioned. Perform defined assembly and repair work, in collaboration and/or under supervision of a System or Diagnosis Technician (e.g., replacement of main components, replacement of suspension struts, etc.). Document any work carried out, record the working hours and return the workshop order to Fleet Controller. Pass on the vehicle to the correct individual and tidy the workshop bay. Ensure that all sundries and controlled wastages of consumables are minimized Monitor and maintain a ‘first time right’ policy for repairs. Pre-write job cards if necessary. Establish authorization for extra work. Fill out job cards in full and accurately according to agreed deadlines Explain all items of work at handover if necessary. Ensure that vehicles are tested properly after work is complete, i.e. This will involve test driving the vehicle as required Provide timeous feedback to customers where necessary Manage and monitor the technical quality of work performed by team members Retrofit and put into service of accessories and mounted parts as required Ensure that Technicians supply their own hand tools and have the relevant equipment to perform their daily job functions Ensure that all tools are kept in good working condition and are used correctly Ensure that correct technical information is available and used by Technicians Ensure that all conditions of the OHS Act are adhered to at all times Ensure that all work areas are clean and tidy at all times Request parts as required according to internal processes and procedures Stay abreast of industry developments e.g. new products, warranty, maintenance Ensure that all product, technical training is attended as per MPC requirements Update the WIS, Star Diagnosis and other relevant documentation Ensure that all information in the WIS and Star Diagnosis are up-to-date and accurate at all times Accept responsibility for the transfer of skills to apprentices/learners by teaching, mentoring, coaching to ensure learning outcomes are achieved