Our client a Global Tech firm is seeking a Change Manager – All Rounder to join their team in Cape town on a contract basis. They offer stability, growth, attractive rates, exposure and an excellent working environment.

The Change Management Manager will collaborate with cross-functional teams at to deliver change management programs including impact analysis, stakeholder management, communications, training, and ensuring that new technology solutions are rolled out successfully and in a sustainable way.

Requirements

• In this position, the Change Manager will execute the strategy that makes complex change easy for our impacted users and stakeholders. You will conduct impacts analysis to help develop and execute the change management strategy and plan, working with project teams and business partners who are eager to make change happen.
• Your change management plans will guide business partners to achieve operational success and drive adoption for end-users. Key to this role is your ability to build cross-function relationships, apply critical thinking, and take the initiative to drive results.
• As a Change Management Manager, you will use influence and innovation to maximize change adoption and ensure a positive end-user experience for changes impacting people, process, and technology.
• Other change management roles and responsibilities are referenced below.

Key Change Manager Responsibilities

• Create or significantly contribute to change enablement strategies and plans, including training and communications
• Conduct effective change impact assessments, readiness assessments, and stakeholder analysis
• Define, plan and execute change management plans to support communication and transition activities
• Develop, deliver and manage communication, stakeholder, training, engagement, adoption, and resistance management plans
• Integrate change management activities into project plans
• Ensure that information is communicated to impacted audiences throughout the duration of the program
• Manage stakeholder relationships
• Define and measure success metrics and monitor change progress
• Collaborate with project teams to ensure the successful execution of the end-to-end change management strategy
• Proactively identify and implement improvements to the change management strategy & methodology
• Build executive presentations and identify risks and issues relating to change management functions

Additional Change Manager Roles and Responsibilities

• The ideal business change management candidate will have a demonstrated track record of:
• Managing effective internal strategic communications programs
• Comprehending detailed technical updates and translating them into consumable insights for non-technical teams
• Solid understanding of project management methodology
• Creating clear, compelling communication materials with a cohesive framework
• Analyzing and compiling data from multiple sources and pulling it all together into one output
• Providing thoughtful, structured recommendations to strategy managers and account teams
• Able to work with rapidly changing requirements

Qualifications

• Prosci change management certification or designation (or equivalent change certifications)
• At least 5 years of experience applying change management principles, methodologies, and tools for implementing change programs
• Experience in Culture transformation, digital programs, banking industry rollouts or technical programme implementation would be beneficial
• A highly organized, energetic, and creative change professional
• Ability to handle ambiguity and can be flexible in their approach
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills with outstanding attention to detail
• An amazing communicator, who has impactful presence and can easily simplify messaging, and incorporate storytelling
• Bachelor’s degree