Tracker requires the services of a Business Intelligence Developer in our BI Department. The Business Intelligence Developer will be responsible to create Business Intelligence Solutions within the chosen tool such as Qlik; maintain the existing models that have already been created; and develop new models in order to obtain meaningful insights from the data collected and allow business to make more informed strategic decisions.

Key roles and responsibilities:

• Engage with relevant stakeholders to specify the actual requirements for the project and agree on the end result to be achieved.
• Create a project scope based on the need and requirements from business to optimise resources and agree timeous delivery with business.
• Conduct risk evaluation and identify potential obstacles during initial engagement with business to identify feasibility and reasonable time frames for delivery of the project.
• Liaise directly with the relevant Project Manager in ensuring successful delivery of projects.
• Conduct relevant analytics on the data in question in order to meet business strategic objectives.
• Conduct proactive analytics of customer behaviour that could potentially impact Tracker’s service offering.
• Provide analytic insight to be used for new business potential (revenue growth) as well as process streamlining and cost optimisation.
• Manage time and resources effectively to ensure delivery of projects.
• Anticipate strategic needs and launch proactive analyses on behalf of business.
• Continuously search for opportunities for improvement of existing models, processes and solutions and effect such improvements.
• Assume responsibility for the development of new models and recommend best in class tools that should be utilised within the BI environment.
• Transition with new systems and platforms within Tracker to ensure integration with current BI tools and models (continuity).
• Training, knowledge sharing and equipping BI team members on models created within the BI team, including the demonstration of such new models.
• Guidance and empowerment for business on models created and how to utilise them effectively.
• Play a mentoring and upskilling role for the less experienced members of the team.
• Continuously drive the automation of existing tools and models.
• Provide technical support for existing reports, dashboards and BI tools.
• Create and Maintain reports using BI tools such as SSRS, SISS and Visual Studio.
• Make recommendations on the replacement of older technology by ensuring compatibility within the Tracker technological landscape.
• Provide insights through the expert use of relevant models and tools that drive business value in strategic decision making.
• Provide training and guidance to relevant stakeholders where required.
• Draft relevant SOPs for stakeholders where required.
• Present findings and insights in alignment with original request or business challenge.
• Conduct timeously follow-up with relevant stakeholders to confirm successful delivery.
• Continuously strive to improve the manner in which data is visualised and presented in order to exceed the expectations of business.
• Ensure effective cross-functional Tracker relationships through sharing information to achieve the best possible outcome.
• Engage with stakeholders to ensure that output delivered meets the initial request.
• Schedule regular interactions with relevant business stakeholders to stay in touch with business requirements and strategic objectives.
• Initiate knowledge sharing and education sessions with key stakeholders to ensure sound understanding of solutions provided.

Qualifications, experience and competencies required:

• Degree or diploma within Information Technology
• 5 Years’ experience in business intelligence (ETL processing, SQL reporting etc) is essential
• 3 Years’ experience within the data modelling environment.
• Qlik products and tools certifications
• SQL skills
• Completed Predictive analytics training
• Microsoft Stack – SSRS, SSIS, SSAS certification
• SQL qualification and Qlik qualification; and BI Analytics qualification.