Business Intelligence Analyst (Banking)
| Location | Umhlanga, South Africa |
| Date Posted | April 22, 2020 |
| Category |
Banking
|
| Job Type |
Full-time
|
| Currency | ZAR |
Description
Our client, a well-established Financial Services company in Durban, is looking to fill the position of Business Intelligence Analyst.
Purpose of the role
Design, development and maintenance of the knowledge and information management and business intelligence architecture, by looking at document requirements and validating with stakeholders. Design and generate reports to give analytical and quantitative insight to business in order to make improved operational, tactical and strategic decisions. Generate reports to improve efficiencies in the business.
Duties and Responsibilities
Client Services
- Ensure client retention and satisfaction by delivering a service that is consistent, seamless and error free.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members to ensure application of BI tools by facilitating sessions to
- Proactively deal with client queries within the agreed turn-around times to resolve Business Intelligence enquiries.
Process
- Translate Business Strategies into actionable goals and execute relevant BI projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
- Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements
- Responsible data governance by doing quality control and auditing of databases to ensure accurate and appropriate use of data
- Extract data from various sources and convert it into meaningful information that can enhance the effectiveness of business decisions
- Manage existing reports/dashboards through ongoing production of MIS outputs to ensure consistent information supply in the required format/frequency and by adding additional insight into information produced for clients to ensure a value added service to any information request to enhance business efficiencies.
- Involvement in new projects, design and develop Business Intelligence solutions in line with business requirements and service ad-hoc requests for information from clients within the required timeframe and specification. ·
- Analyze derived information to create value added knowledge of the bank's products, channels, service levels, trends, or customers.
- Manage testing defects and involve relevant business staff in quality assurance testing analysis
Qualification and Experience Required
- Relevant Degree in Information Technology, Computer Science, Engineering or Business Analysis Diploma
- 3 to 4 Years related experience