Business Analyst (JHB)
| Location | Johannesburg Metropolitan, South Africa |
| Date Posted | April 20, 2021 |
| Category |
Business Administration
Business Development |
| Job Type |
Full-time
|
| Currency | ZAR |
Description
Responsibilities:
-
- Working with clients, internal IT and service providers.
-
- 1st line system support to clients.
-
- Managing and participating in Operational Meetings and reporting.
-
- Managing all client project scope changes.
-
- Direct support to developers to clarify requirements.
-
- Working closely with a Scrum Master to manage and participate in tasks through each of the key areas of the SDLC, using Agile methodologies.
-
- System and system environment administration, release management and configuration.
-
- General System, Process and Client Communication.
-
- Identifying and implementing opportunities to improve service quality.
-
- Developing skills to enhance personal effectiveness and efficiency.
-
- Client Relationship management.
-
- Insurance Knowledge, Business and Systems Knowledge and Experience.
-
- Understanding of the technical aspects of the SDLC.
Profile
Requirements:
- A B.Com qualification is not required, but it, or a similar qualification, or significant progress towards such qualification will be an advantage.
- Practical experience in the Systems Development Life Cycle and associated Project Management processes. A related qualification is an advantage.
- Practical experience in client service management. A related qualification will be an advantage.
- A broad understanding and experience of the Life Insurance Industry. A related qualification and an understanding of the Life Assurance business and related products, processes and systems will be an advantage