Our international client is in the business to be a force for good throughout the world. They accomplish this by creating and selling exceptional anti-ageing personal care products and nutritional supplements, providing rewarding direct sales business opportunities and supporting Sales Leaders, shareholders, consumers and employees in ways that improve their quality of life.

As the Brand Support Representative, you will play a key role in supporting, training and aligning our sales leaders. Your role is to provide excellent and personalized support to Affiliates to inspire growth in South Africa.

Brand Affiliate Support Representative will report to the local Sales Manager and work closely with the Account Managers and the other Brand Affiliate Support Representatives. He/she has the following responsibilities:

Role Description

• Receive and properly handle incoming phone calls and written correspondence providing the best possible service to the Distributors
  • Make a good interface between the Affiliates and the Company
  • Solve problems and concern in a timely and effective manner
  • Motivate and support Affiliates in qualification: make sure they know the steps to become a Brand Representative
  • Train the Affiliates on the usage of our tools that could lead towards higher efficiency and help them in building their business
  • Assist other Brand Affiliate Support Representatives in maintaining timely responses on the DS mailbox
• Build trusting partnerships and relationships with Affiliates
• Monitor and analyze the Affiliates' sales, progression and commissions and advise them on
  potential improvements based on the findings
• Promote Affiliate’s behaviors of business development and expansion, product selling &
  consumption, leadership development and retention
• Follow up regularly with the Affiliates, by motivate and support them on their goal setting
• Train the Affiliates on the usage of our tools that could lead towards higher efficiency and help them in building their business

• Building, together with the team, a solid relationship with the core leaders of the market, via events, conference calls, promotions, special recognition's, etc.
• Represent the company during Affiliates, Corporate or external events by giving presentations in front of large audiences
• You will replace the other team members (Account Managers & DS Agents) on their daily tasks when they are out of the office
• Be active on Facebook, by posting and managing closed Facebook groups.

Profile

• You possess an enthusiastic and energetic personality
• You maintain a positive and uplifting work environment
• You are organized, punctual and customer-focused
• You have excellent problem-solving skills with an entrepreneurial mindset
• You possess strong time management skills
• You are a team player who also likes to work independently
• You have strong communication skills in Afrikaans & English, both verbally and written
• You are result driven, pro-active and eager to learn
• Steady and uncapped internet will be required at home for remote working conditions when necessary

• You possess strong interpersonal and communication skills
• You are customer oriented with strong communication skills
• You are organized, punctual and customer-focused (short deadlines, work under pressure)
• You can maintain a positive and uplifting work environment by possessing an enthusiastic and energetic personality
• You have excellent problem-solving skills with an entrepreneurial mindset
• You have good presentation skills
• You are flexible in working hours: willingness to travel and work during weekends (on average once per quarter)
• You possess strong people management skills, are result driven, pro-active and eager to learn
• You are a team player who also likes to work independently
• Would suit a candidate residing in Midrand/Pretoria Area
• You will need to have stable and uncapped internet at home for remote

Medical Aid Contribution, Provident Fund Contribution, Performance Bonuses