As a behavioural economics consultant in the Behavioural Economics team, you will assist in the execution of projects related to behavioural analysis, prototyping and behavioural change initiatives. This will require the application of behavioural economic thinking, theory and logic to problem-solving across a range of contexts, industries and client objectives.

The role includes but is not limited to:

Client Management

• Advise clients of implement changes and anticipate effects on customer behaviour
• Build relationships and work seamlessly with colleagues across the company and ensure that relationships are built with credibility and trust
• Maintain professional relationships with a variety of experts and external bodies

Project Design and Implementation

• Uncover and challenge client assumptions, intuitions and prior knowledge
• Design and conduct behavioural experiments across all channels where investments businesses intersect with its customers
• Create a narrative suitable to the client lifecycle and appropriate scripting per campaign, based on the brand collection, selection and purchase behaviour
• Monitor and document change measures of impact and adjusts approach where necessary

Project Management

• Ensure projects are managed within the allocated budget
• Manage the production of the required deliverables
• Prepare and maintain project, stage and exception plans as required
• Able to meet the demands of multiple clients simultaneously and manage complex projects
• Liaise with clients and provide regular updates

Analysis

• Investigate and identify key behavioural trends across channel, product, segment and industry
• Statistical analysis for behavioural experiments across all channels
• Quantify the results of interventions

Reporting

Prioritise findings and distilling key insights and proactively propose key opportunities and threats to the business based on key findings

Teamwork

• Facilitate internal brainstorming sessions
• Collaborate with external suppliers, product designers, marketing and communications to design, develop, conduct and evaluate projects and proofs of concept
• Encourage team members to express their views, resolves issues raised by the team, escalates issues if required, and provides feedback to teams on an ongoing basis
• Develop and maintain an open communication channel and supports colleagues to foster greater co-operation and teamwork
• Ensure colleagues are appropriately and consistently rewarded and recognised for their achievements and outputs

Ongoing

• Stay current on relevant trends and developments in behavioural science and in any other related field
• Find and synthesize relevant research across behavioural science-related fields and use this to better understand targeted behaviour

Required capabilities:

Technical

• Deep knowledge of Behavioural Economics
• Project management
• Strong proficiency in Excel, PowerPoint and Word
• Basic understanding of model building (financial, predictive and business)
• Capable of strategic thinking
• Strong research, analytical and lateral thought processes
• Ability to work under pressure and towards tight deadlines
• Strong verbal and written skills

People

• Good people skills (interpersonal and communication)
• Conflict resolution
• Ability to listen
• Persuading, influencing and negotiating skills

Ideal Personality

• Grit
• Growth mindset
• The ability to cope with pressure and challenges
• Positive attitude
• Strong work ethic
• Strategic planning
• Solution-focused
• Self-confidence
• Adaptability
• Leadership
• Ability to work as part of a team or as an individual
• Work under pressure
• Comfortable talking in front of a large audience

Together with the learnings that come from the various roles above, you will have the opportunity to understand how multi-billion rand organizations function, gain invaluable learnings of what it takes to handle data and implement new processes at this scale, and gain insights into what drives people when they make decisions.

Experience:

This role is for someone who is early in their career, with 1 to 2 years’ worth of experience in behavioural economics, preferably as a behavioural economics consultant.

Market related and dependant upon experience.