Assistant Operations Controller
| Location | Matroosfontein, Cape Town, South Africa |
| Date Posted | June 24, 2022 |
| Category |
Engineering
|
| Job Type |
Full-time
|
| Currency | ZAR |
Description
Duties & Responsibilities
- Accept perishable cargo (or other) into the warehouse and take responsibility for perishable cargo that must be refrigerated as per product specification and ensure that required temperatures are pre-conditioned and maintained at all times.
- Ensure all Export requirements are met and documents are completed and collected in required time frame.
- Cargo must be labelled and inspected as per company requirements.
- Arrange customs inspections if required.
- Ensure cargo is packed and loaded as required, and delivered to the airlines in respective timeframe
- Constantly communicate and collaborate with account owners and ensure that they keep the customer posted of shipment progress and key milestones as well as immediate notification of any delays.
- Ensure that shipments are booked and departs as booked - constant follow-up and communication with customer and all stakeholders.
- Ensure availability, that if on duty afterhours or over weekends, all required tasks and responsibilities are met. This includes actively following the progress of the shipment and keep customers updated on dedicated what’s app groups and company Systems.
- Identify areas of improvement and then suggest the implement of solutions to overcome these possible obstacles to ensure ongoing improvement of processes and training of staff.
- Build close customer relations and connect with key individuals to retain customers and maintain high service levels at all times.
- Work closely with OCC and CCL team members and leaders to ensure customer expectations are met.
Desired Experience & Qualification
- Grade 12
- Clear criminal record
- Own transport
- Previous working experience in a similar role within the functional outsourcing / Air freight / logistics / inbound / outbound environments.
- Perishable Packaging and Pallet Building Knowledge
- Good communication skills and understanding of systems.
- Willing to work flexible hours, including different shift systems
- Computer Literate
- Ability to work well under pressure
- Valid drivers license with PDP
Package & Remuneration
Negotiable