Agile Master / Transition Lead

at iSanqa
Location Midrand/Menlyn/Rosslyn/Home Office rotation, South Africa
Date Posted August 14, 2022
Category Other
Job Type Contract
Currency ZAR

Description

Duties & Responsibilities

ROLE

  • Provides active and regular mentorship to other Agile Masters
  • Supports multiple Feature Teams in complex Products / Sub-products up to Domain level
  • Provides key insights into the evolution of Agile KPIs in complex Agile Teams to improve efficiencies at an organisational level
  • Contributes significant value in relevant CoPs through active leadership
  • Guides the team and organisation on the use and application of Agile/Scrum methodologies and practices
  • Aligns within bigger teams to ensure good collaboration and value adding outcomes
  • Collaborates with Product Owners and colleagues across multiple sites/locations
  • Gives structure to workshops and meetings to lead and facilitate the team’s Agile way of working. This includes facilitating discussion, decision making, and conflict resolution
  • Assesses the agile maturity of the team and organisation and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team/projects
  • Assists with internal and external communication and improving transparency. Demonstrates the status / performance of the team as key element
  • Supports the Product Owner with grooming processes and product backlog management
  • Assists with project- and team coordination tasks when required

Desired Experience & Qualification

REQUIREMENTS:

  • 10+ years’ experience in more than one Agile Team
  • At least 7 years’ experience in the IT / Software DevOps industry is essential.
  • IT / Business Degree
  • Professional membership to international Agile Body
  • Certification as Scrum Master (Advantageous)
  • Project Management qualification (Advantageous)
  • German speaking
  • Knowledge of ITPM, AWM (Advantageous)
  • Excellent proficiency in the Agile Tool Chain (JIRA, Confluence, X-Ray, BitBucket)
  • Open to SA Citizens / Permanent Residents
  • Willing and able to travel internationally

 

At least two of the following:

  • Professional Scrum Master III™
  • Certified Scrum Professional - Scrum Master® (scrumailliance.org)
  • Certified SAFe® Program Consultant (scaledagile.com)
  • Certified SAFe® Agilisit (scaledagile.com)
  • Scale Professional Scrum™ (scrum.org)
  • Certified SAFe Release Train engineer (scaledagile.com)

 

Technical / Functional skills

  • Previous exposure to a finance function (either being in a finance function or Agile Master for a team that services a Finance Function)
  • Ability to manage a technical team using agile methodologies
  • Leadership skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g. numerous Burndown techniques, Retrospective formats, handling bugs, etc)

 

The Transition Manager is responsible for IT Service transitions i.e. for all changes to the mode of operation for e.g.:

  • I2I (Internal-to-Internal), aka “Cross-sourcing”
  • I2E (Internal-to-External), aka “Outsourcing”
  • E2I (External-to-Internal), aka, “Insourcing”
  • E2E (External-to-External), aka, “Provider Change”Excellent knowledge and experience in applying Agile scaled models (e.g. SAFe, Nexus, LeSS)

 

Transition Management:

  • Idea documentation based on input provided
  • Business Case calculation based in information provided
  • Provision of JIRA Project, Transition relevant user story templates and Confluence site
  • Reviewing and providing prompts for the Transition Agreement
  • Populating the JIRA project with the relevant user stories
  • Quality evaluation of updated of Configuration Management information in i.e. Connect IT, CMDB
  • Quality evaluation of the Business Impact Analysis (BIA)
  • Quality review of Operations Manual, User documentation etc.
  • Quality review of Knowledge Transfer (KT) process
  • Monitor, measure and report pertinent Transition relevant KPIs during the Transition.

 

Transition Steering:

  • Transition steering of all Transitions to FG-Z-3), throughout the Lifecyle of the Transition
  • Periodic status reporting to the FG-Z and Domain Circle

 

Agile Master:

  • Coach the teams regarding the Agile Methodology and adherence to standards
  • Coach team members, with a focus on Agile mindset and behaviour
  • Perform a facilitation role by setting clear boundaries in which the team can collaborate
  • Assists the team with the resolution of impediments - problem solving
  • Manage conflict within the team in order to address unproductive attitudes and behaviours
  • Be a servant Leader whose focus is on the needs of the team members

 

Soft skills

  • Problem solving capabilities
  • Ability to work as part of a team
  • Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality
  • Excellent interpersonal and organisational skills with the ability to communicate effectively (both verbally and in writing) with both technical and non-technical colleagues / users
  • Strong ability to understand and interpret business needs and requirements with an aptitude to move concepts through to proposal and successful implementation
  • Strong presentation skills
  • Above-board work ethics
  • Flexibility to take up different tasks in the project
  • Ability and willingness to coach and give training to fellow colleagues and users when required
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