Accsys is an award winning South African software company specialising in people Management Solutions. In business since 1981 , Accsys is a proud member of the Transaction Capital Group. Over the years, our mission has evolved with the company, combining expertise and technology to solve challenging business problems related to employee management, payroll processing and human resources compliance. We offer payroll, human resource management, time & attendance solutions, access control, biometrics and employee self-service as well as recruitment and outsourcing.

Main Purpose of Role

• The incumbent will be responsible for providing telephonic assistance as well as testing on all Accsys PeopleWare software.

Key Performance Areas

• Performing required administration tasks timeously
• PeopleWare Consulting- advise and assist clients with queries telephonically.
• Provide PeopleWare software and technical support.
• Installing and testing of the Accsys PeopleWare Software.

Required Minimum Education / Training

• Matric + Internship payroll/accounting
•  Maths for Matric
• Relevant degree / Diploma will be an advantage.

Required Minimum Work Experience

• Payroll experience an advantage.
• Call centre or Support Centre experience an advantage\

Technical Competencies Required

• Proficiency in MS Office (Word, Excel, PowerPoint).
• Stakeholder relationships
• Basic payroll principles and leave
• Basic accounting principles
• BCEA - Basic Conditions of Employment Act
• Basic understanding of tax
• Understanding payroll, leave & information modules
• Telephone etiquette

Behavioural Competencies Required

• Analytical reasoning
• Ability to work in a team
• Polished communication skills,
• Ability to handle pressure,
• Persistent and structured
• Proactive approach
• Attention to detail
• Service oriented
• Understand client requirements

Market Related

• Valid driver’s licence
• Reliable own vehicle
• Must be a South African citizen
• Appointment will be made in line with Accsys’ Equity policy.