Does yielding and Revenue Management excite you, ANEW Hotels & Resorts are seeking a Revenue Manager, joining our Revenue team. The Revenue Manager will assist in the delivery of Hotel revenue and profit growth by maximising revenue for rooms. This will be done through effective pricing strategies, implementation of achievable revenue plans and production of historical data.
Requirements
• +-2 years of experience in the position as Revenue Manager.
• Previous Hotel experience in the Rooms Division department a must. (Front Office, Reservations, Banqueting)
• Experience in Opera PMS, Sabre SynXis, OTA’s, eRes / Nebula, GDS
• Experience in building and mapping rates on various platforms
• Experience in online connectivity via various suppliers
• Ability to collaborate and build effective relationships at various levels and across different roles in the organization.
• Curiosity - you are constantly thinking of ways to maximize revenue.
• You are a self-starter and do not require someone to provide you a list of what needs to be done.
• You are a kind, empathetic, and patient person.
• You care deeply about diversity and inclusion.
• Writes and speaks fluent English.
Key responsibilities

1.Inventory Management

• Maximise room revenue through both average room rate and occupancy percentage through efficient Revenue Management processes.

• Maintain all pricing within Opera PMS and third party distribution channels.
• Ensure that price parity is maintained through all third party distribution channels.
• Utilise stay through and minimum stay parameters to maximise room revenue.
• Use of effective chase systems to maximise room revenue.
• Minimise the number of unconfirmed reservations and tentative bookings to maximise revenue.

2. Pricing & Positioning

• Ensure correct rate positioning is achieved across all market segments.
• Ensure Accommodation Selling Strategies are updated to the required criteria.
• Compile and communicate clear and concise pricing policies for all current pricing and packages.
• Monitor price sensitivity via hotel turnaways and implement appropriate actions.
• Complete regular analysis of competitor rates in all segments for both rooms and C&E.
• Apply the Groups Credit Policy and operate within the parameters at all times.
3. Customer Care
• Ensure that all incoming enquiries are handled in an efficient, courteous and friendly manner as per the standard agreed.
• Ensure that all customer enquiries and requests are responded to and actioned within the time parameters as per the standard agreed.
• Develop and maintain relationships with both existing and prospective third party distribution and agent accounts.
• In conjunction with the Sales & Marketing Manager, ensure all client specific rates are loaded and attached to client profiles.
• Ensure all sales leads are forwarded to the Sales & Marketing Manager for action.
• Ensure effective chase systems are implemented and maintained for all groups / tour / C&E business to maximise revenue.
4. Business Planning
• To be a key member of the Hotel Business Planning Team and assist in the completion of the Hotel budgets, with responsibility for the revenue budgets for accommodation.
• Complete and monitor the monthly forecasts for accommodation.
• To be constantly aware of all competitor developments and pricing and communicate accordingly to all appropriate departments.
• Keep an up to date knowledge of the marketplace / demand generators;
– Companies leaving or entering the market.
– Special projects
– City events / festivals.
– National events.
5. Revenue Analysis & Tracking
• Complete Monthly Account Production Statistics for corporate, FIT partners and third party distribution partners.
• Complete month end commentary on accommodation revenue and segmentation, geographical statistics, market share and distribution accounts for inclusion in the Hotel Monthly Management Report.

• Analyse reservations entered on a daily basis to check rates sold and quality of reservations.
• Analyse market semmentation and the correct tracking thereof daily.