A position has become available for an IT Support Specialist to join our dynamic team, based in Pretoria.

Purpose:

To provide 2nd level support on the Toll System, Oracle, LINUX and Networks. Maintenance and disaster recovery is also required.

1. Installation, configuration, maintenance, software rollout, testing and Setup of Linux servers, desktops, databases, and software pertaining to the toll system.
2. Maintain PCI compliancy.
3. Linux System with Oracle support, maintenance, and monitoring.
4. Fault finding, trouble shooting and recovery of Linux based systems.
5. Disaster recovery testing, performing of backups, system recovery updating and maintenance of backup policies and procedures.
6. Collection and loading of raw data from remote sites when required.
7. Adhere to service levels and turnaround time.
8. Investigate user problems, reporting needs, system problems, and other user or company needs, resolve, provide support and assistance, analyse, propose solutions pertaining to toll systems.
9. Monitoring and closing of reported system problems.
10. Liaison and resolving of system problems with overseas supplier.
11. Adherence, Writing, Implementing, and maintaining system documentation and the IT Policies and Procedures, related to toll systems, inclusive of hardware.
12. Database and system consistency, preventative maintenance, and performance.
13. Document problems and solutions for future reference.
14. Maintain communication infrastructure to remote sites.
15. Maintain confidentiality with regard to information being stored, processed, or accessed.
16. System support for 17 remote locations.
17. Perform daily, weekly, and monthly checks on system performance and preventative maintenance.
18. Maintain and control data centre.
19. Submission of Monthly reports.
20. Maintain, control and support of all toll system inventory (Software and Hardware) assets and updated assets and inventory lists.
21. Maintenance of full toll system test facility.
22. Ensure compliance with Bakwena rollup schedules and requirements.
23. Ensure uptime for all toll related servers and workstations.

• Grade 12
• Diploma in Information Technology/Management
• Programing and Oracle Knowledge
• Advanced Linux background
• Valid Unendorsed Code 08 Drivers License
• At least 5 years related experience
• Excellent writing, documenting and communication Skills in English
• Excellent Computer Literacy Skills
• Interpersonal Relationship Skills
• Excellent problem solving and trouble shooting skills
• Experience on Redhat and Debian Linux
• Bash scripting experience
• Good understanding of PGP/GPG and IPTABLES
• Experience with HTML, PHHP and JS preferred
• Qualification / Solid experience on Oracle Database and MySQL
• SQL Experience or Qualification
• Knowledge of Programming concepts and techniques (Programming / report writing skills advantageous)
• A+ and N+ Qualification or experience
• Previous toll system experience advantageous
• Knowledge of basic Electronics
• San and Server hardware knowledge and experience
• Backup and recovery principles
• Network Skill

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