The Business Analysis Competency Centre (BACC) in the Bank's  Business Solutions and Technology Department from time to time requires the services of Business Analysts (BA) to assist in a number of critical projects within the Bank. The primary objective the BA is to conduct end to end business analysis services to the Bank, for the purpose of business optimisation, defining appropriate information and communications technology (ICT) solutions for business, and providing innovative solutions to business problems.

The successful candidate will be responsible for the following key performance areas:

• Identifying stakeholders who are impacted by an initiative or share a common business need.
• Planning business analysis activities.
• Consulting with business to understand business objectives, drivers, functions and structures, and developing detailed workflow analyses.
• Consulting with business and technical stakeholders to elicit, analyse, communicate, document and validate requirements for changes to business processes or systems requirements.
• Investigating problems and proposing possible solutions by interacting with users, developers and other participating stakeholders.
• Analysing the feasibility of options, recommending viable solutions, validating these with stakeholders and developing the supporting business case.
• Working collaboratively with the business customer and technical stakeholders to document the specifications for a chosen solution in terms of information systems, processes and people requirements.
• Consulting with other specialists in the BSTD as to whether a ‘build’ or ‘buy’ approach would be most appropriate given the circumstances and working with the procurement division in respect of the necessary specifications to assess service providers’ suitability for ‘buy’ decisions.
• Interacting with architects and developers to ensure the system is properly implemented, and monitoring whether requirements are being met.
• Managing the quality of the solution being deployed.
• Managing change requirements and specifications.
• Managing user acceptance testing (ensuring the deployed solution meets the business need).
• Developing user manuals.
• Training users on the new system.

To be considered for this position, candidates must have:

• a B degree/National Diploma in Economics/Finance/IT/Accounting or equivalent (e.g., BCom Informatics, BSc Informatics, BTech); and
• Diploma in Business Analysis, and
• Experience in a transformational project will be an advantage
• Experience in Business Process Modelling and Re-engineering will be an advantage
• a minimum of 5 - 7 years relevant experience

Competencies:

• Knowledge of the systems development life cycle (SDLC) (essential)
• Skilled in business process modelling, analysis, design and documentation (essential)
• Ability to use basic software applications (e.g., Microsoft (MS) Word, MS Excel, MS PowerPoint, Internet and e-mail) (essential)
• Skilled in using modelling tools (e.g., Visio, Casewise, Bizagi) (required)
• Analytical thinking ability
• Communication skills (verbal and written)
• Facilitation skills
• Quality orientation
• Negotiation skills
• Interpersonal relationship building and maintaining skills
• Presentation skills
• Ability to build customer loyalty
• Ability to work in a team
• Motivated self-starter